Clinical Trial Solutions, Information Manager (Sr. Manager)

Groton, CT
Jul 05, 2022
Required Education
Bachelors Degree
Position Type
Full time

Why Patients Need You

Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

Your technical and business skills will help Pfizer support and elevate the functioning of business information processing systems. Your knowledge of e-commerce tools, computer systems, business processes and workflows will make you a critical member of the team. Your strong communication skills will facilitate requirement gathering for building and enhancing business process maps and systems. Your business process and technical knowledge will help us develop new systems and modify existing business applications, such as inventory control, financial tracking, marketing and human resource system.


This position sits on the Clinical Solutions Team within Information Management – Clinical Trial Solutions. This role will support the Center of Excellence (CoE) and their partners including Data Monitoring and Management (DMM), Statistical Programming & Analysis (SPA) and Digital to deliver integrated process, technology and information solutions for Clinical Data Management Systems (CDMS).


  • Serve as business lead on the implementation and management of Oracle Central Designer, InForm development environments (DeCS, InForm on Premise environments all used by InForm database development teams and support processes using industry standard methodologies.

  • Serve as a system administrator to coordinate and/or deliver administrative tasks required for application enablement and use

  • Serve as an application subject matter expert to support the business

  • Serve on or lead cross-functional broad and strategic initiatives and solutions that can be applied to enhance existing solutions or to the introduction of new systems or processes.

  • Consult across CDMS and its partners on all aspects of information use, including retrieval, analysis, integration, organization and management.

  • Build knowledge of existing solutions and interrelationships to provide ad-hoc consulting on CDMS and enterprise-wide projects as required.

  • Proactively assess the information needs of CDMS and its partners and seek out novel approaches to meet those needs by enhancing, developing, or proposing solutions.

  • Determine procedural and technical system needs, and partner to develop roadmap approach to meeting those needs with client groups and Business Technology.

  • Develop documentation: user acceptance testing scripts, procedures/best practice guides, and information needed to create training materials.

  • Develop and deliver process & system training.

  • Coordinate and oversee vendors across various support needs (e.g., Tier 1 support services, user access, etc)


  • Bachelor's degree in a scientific discipline with 9+ years of experience within the pharmaceutical industry required, including business roles involving clinical trial data management, monitoring and electronic data capture support activities, OR Master's Degree with 7+ years of experience.


Prior Experience:

  • Strong experience in use, implementation and support of business facing clinical trial systems used for database development including Oracle Central Designer

  • At least 7 years of experience within the pharmaceutical industry including business roles involving clinical trial data management, monitoring and electronic data capture support activities

  • Knowledge/understanding of technologies to support clinical trials, familiarity with software development lifecycle; understanding of the state-of the-art technologies to evaluate and leverage them into improved business processes for worldwide deployment and adoption.

  • Demonstrated understanding of the processes associated with clinical study management, data management, and regulatory operations

Technical Competencies:

  • Demonstrated ability to work on multiple projects

  • Demonstrated knowledge of clinical development process including in depth knowledge and understanding of the principles of GCP

  • Demonstrated project management skills as well as effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization.

  • Proven ability to define clear, streamlined processes for technologies supporting clinical trials

  • Understand customers and stakeholders and adapt messages appropriately

  • Ability to make complex decisions that require choosing between multiple options

  • Ability to work in ambiguous situations within the team to identify and resolve complex problems

  • Ability to organize tasks, time and priorities of self and others; ability to multi-task

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Information & Business Tech