DEC Operations Associate Consultant

General Scope and Summary

SAGE Therapeutics is searching for a creative, resourceful, integrative thinker for an important contract role supporting DEC operations. You should have expertise in implementing and supporting both applications and DEC infrastructure. You will partner closely with the multi-functional operations leaders and teams at the site on projects, initiatives, process improvements, important metrics, and critical issues. You will work closely with our DEC team on communication and change management.

Roles and Responsibilities

• Support DEC operational team.

• Coordinate business demand with internal DEC teams and partners.

• Develop a roadmap of DEC initiatives.

• Develop DEC metrics and continuously work to improve.

• Efficiently handle DEC issues and requests.

• Regularly coordinate with internal customers on DEC solutions.

• Assist with the onboarding and offboarding process. Able to setup systems, access, new account creation, and new hire orientation.

• Participate in DEC projects up to and including project budgets.

• Handle business priorities and partner concerns.

• Align teams and document processes.

• Coordinate the scheduling and planning for DEC team meetings.

• Frequently communicate global and corporate DEC standards and changes.

Experience, Education and Specialized Knowledge and Skills

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Must have excellent interpersonal skills, the ability to develop important relationships with key stakeholders, and the ability to identify issues and raise to key stakeholders in order to develop relevant and realistic plans, programs, and recommendations.

Basic Qualifications

• HS degree required.

• 5+ years of experience working in DEC operations or equivalent role.

Preferred Qualifications

• BS degree in Information Systems, Computer Science, or related degree preferred.

• Experience working with internal multi-functional teams on DEC initiatives.

• Experience installing, developing, or supporting software applications.

• Experience implementing or supporting DEC infrastructure.

• Experience working in life sciences, biotech, or pharma.

• Ability to engage respectfully with partners and communicate changes.

• Ability to identify technical issues related to IT infrastructure and applications.

• Knowledge of common cyber security threats and preventative measures.

• Knowledge of SCRUM, Agile, and Waterfall methodologies.

• Experience working with all levels of management and consulting with key business stakeholders. An ability to influence for greater outcomes.

• Strong team player that has a customer service approach and is solution-oriented.

• Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors.

• Possesses strong written and verbal communication skills.

• Embrace our core values: Put People First, Improve Lives, Cultivate Curiosity, Do Right, and Forge New Pathways.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

EEO is the Law

EEO is the Law - Poster Supplement

We value our relationships with professional recruitment firms. To protect the interests of all parties, and given the large volume of inquiries received from third-party placement agencies, we are not able to respond to all agency inquiries. We do not accept unsolicited resumes from any source other than directly from candidates for current or future positions. Submission of unsolicited resumes in advance of a signed agreement between our company and a placement agency does not create an implied obligation and, if an unsolicited candidate represented by a placement agency is hired, we are not obligated to pay a fee. Only approved recruitment firms will be allowed to provide services to Sage Therapeutics, Inc.