Cell Therapy Account Manager

Foster City, CA
May 27, 2022
Required Education
Masters Degree/MBA
Position Type
Full time
Cell Therapy Account Manager
Czech Republic - Prague

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Kite is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

For Current Kite Pharma Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.

Job Description

Job Specification

Cell Therapy Account Manager (CTAM) is handling therapeutic area of Cell Therapy/Oncology, delivers sales of Kite/Gilead products by ensuring center certification for CAR-T products, continuous support of centers to maintain accreditation status, and by promoting the appropriate use of products to the relevant healthcare professionals in the Czech Republic/Slovakia.

CTAM joins a small, focused and successful cross-functional Cell Therapy/Oncology team and will have responsibility for selected centers in the Czech Republic and Slovak Republic.

The position is field-based, involving frequent travel to appointments, meetings and conferences.

Key Requirements Education:

Masters degree or higher, preferably MD or Ph.D. in bio/medical sciences

Experience and special knowledge:
  • 2+ years as key account manager or specialty care representative, and 4+ years of overall pharmaceuticals/healthcare experience (pharmaceutical/biotech/medical/academic)
  • Experience in an international innovative pharmaceutical company strongly preferred
  • Very good level of written and spoken English, excellent to bi-lingual is strongly preferred
  • Knowledge of quality control, implementation of standard operating procedures in healthcare
  • Ability to understand and communicate scientific content
  • Ability to align and lead cross functionally
  • Experience with managing large accounts including strategic planning, problem solving and execution
  • Experience with planning and organizing seminars and workshops for health care professionals
  • Oncology/hematology experience
  • Previous experience in US based company is preferred

Other requirements:
  • Driver´s license
  • Very good social skills, with the ability to form and maintain strong professional relationships
  • Ability to prioritize and focus on the few matters which make a difference
  • Demonstrated initiative, willingness to do what it takes in support of the customer
  • Ability to work as an individual contributor, full accountable for own activities and local execution according with plans
  • A "Can do" attitude. Applies energy and sense of urgency to get things done
  • Proven track record of high performance in marketing, sales, or medical/science
  • Proactive work style, anticipates obstacles and difficulties that may arise and finds solutions for them in a collaborative manner
  • Analytical, with the ability to utilize scientific and marketing resources to respond to local needs
  • Enjoys working in a small team, dynamic and developing organization
  • Working knowledge of regulatory and compliance framework, ethical codes of conduct, national laws
  • Outstanding written, verbal and presentation skills with internal and external stakeholders

Main responsibilities
  • Achieve product sales - by ensuring balanced communication of safety/efficacy profile of Kite/Gilead products in (certified and referral) centers, and be planning and delivering sales/commercial activities, visits, and customer interactions in line with Brand Strategy
  • Coordinate and ensure certification of selected centers for treatment with Kite/Gilead CAR-T registered products, to ensure continued support of certified centers with technical and customer needs to maintain all requirements/full center certification, and exceptional customer experience
  • Display and communicate Kite/Gilead and Cell Therapy/Oncology BU values, internally and externally, thus creating and delivering long term value for Kite/Gilead and all constituents

Other responsibilities:
  • Align across functions in CZ/SK affiliate and internationally e.g. Kite Quality assurance, Case Management, Customer Operations to deliver on Main responsibilities
  • Collaborate and communicate with colleagues in commercial, quality and medical affairs to ensure successful coordination of CAR/-T cell journey and patient access
  • As a key hematology/oncology team member coordinate and collaborate across Gilead functions to achieve results. As the “owner” of the assigned accounts prepare business plan for accounts and territory, propose and implements actions/activities to achieve goals
  • Prepare budgets for customer contacts, scientific events, workshops, round tables and other external expenditures
  • Meet required frequency of visits at targeted customers to ensure impactful territory coverage, ensure timely and value adding reporting
  • Navigate complex account environment and identify the needs/issues of various stakeholders at all levels within the account, identify solutions, ensure decision and implementation
  • Attend and provide support at professional meetings, reporting on scientific sessions
  • Actively gain customer insights, provide timely follow-up on commitments and requests
  • Facilitate and provide timely feedback to management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
  • Report in company systems to monitor sales progress and action plans
  • Operate in compliance with laws, regulations and company policies (e.g. Business Conduct, PV reporting, timely and full company trainings)
  • Territory scope is the Czech Republic and Slovak Republic, requires 10- 25% overnight travel

Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com. Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma.

Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Kite Pharma Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.