Sr. Engineer, Research & Labs Digital Support

The Role:

Join our Digital Empowerment team as Senior Engineer, Research & Labs Digital Support, to inspire and accelerate new ways of working through stellar services to our R&D and Laboratory populations in Cambridge.  Reporting to the Director, Digital Industrial Systems, the Senior Engineer will partner with various lab business leaders in Research and Development to provide both technical and strategic support to enable the business to achieve their vision for long term success.  This role will require a blend of hands-on technical know-how along with the ability to anticipate long-term strategic solutions to meet business needs.

To provide a world class Digital Service program that perfectly matches Moderna’s critical priorities, you will work in close alignment with our Digital Business Partners and Business stakeholders across the Research organization to assess our research team’s digital context and expectations, identify unmet needs and skill gaps, promote new ways of leveraging technology and be a constant champion for them to digitize everywhere possible.

This position is based in Cambridge, MA and will be required to work on site.

Here’s What You’ll Do:

• Collaborate with the Digital Empowerment End User Services team to manage incidents and requests through ServiceNow

• Work closely with the Digital IT Infrastructure providers such as networking, cloud services, cybersecurity, and identity management to ensure IT services operate with no disruptions to the business

• Collaborate with additional digital teams to develop an effective and efficient approach for seamlessly integrating IT technologies and capabilities with world class research science

• Work collaboratively with automation engineers, plant engineers, lab engineers, scientists, and operations teams to effectively support the design, deployment, and retirement, of manufacturing and Lab IT systems by defining and following an SLA with your stakeholders

• Provide recommendations to the business on IT solutions to meet requirements and objectives.

• Ensure that any concerns regarding change management, security, technical infrastructure, and systems integration are considered for all Lab IT Systems projects

• Support IT compliance and understand GMP or GLP processes. Understand IQ/OQ/PQ validation process for IT systems

• Assist with business continuity plans/disaster recovery for lab IT systems

• Support the implementation of cybersecurity applications and troubleshoot issues

• Understand and assist network topology design of lab IT systems

Here’s What You’ll Bring to the Table:

• Bachelor’s degree in Computer Science, Information Technology, Industrial Engineering, physical science or related field required

• Minimum of 7 years’ experience working with IT infrastructure or End User Services in one or more of the following: Manufacturing, lab systems, control systems and building management systems.

• Experience working for a pharmaceutical company preferred

• Experience working with backup/recovery systems (Veeam, N2WS, etc.) required

• Experience working with Cybersecurity endpoint protection applications (Symantec, McAfee, Carbon Black, etc.)

• Understanding of network routing, switching and firewall concepts preferred

Skills and Competencies:

• Creative, analytical, and strong problem-solving skills.

• ‘Whatever it takes’ attitude.

• Ability to work independently, with limited direction, to achieve expected results.

• Ability to react under pressure to any given situation that may arise, in a professional manner and with positive results, in support of a multi-location, 24x7 environment.

• Ability to work hard to effect change in a dynamic, high standards environment while maintaining a positive approach with management and peers.

• Highly collaborative work style. Strong interpersonal skills with the ability to build successful professional working relationships. Ability to work effectively in a cross-functional, fast-paced project environment.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary winter shut down 
  •    Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

Candidates should be aware that Moderna currently maintains a policy requiring all US-based employees to be fully vaccinated against COVID-19 and receive a booster shot once eligible. Newly hired employees must be vaccinated and boosted prior to their employment start date. Moderna is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated or receive a booster where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

About Moderna

In over 10 years since its inception, Moderna has transformed from a research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across seven modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for rapid clinical and commercial production at scale. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna's capabilities have come together to allow the authorized use and approval of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna's mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit www.modernatx.com.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

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