Sr. Manager, Risk Management Services

Durham, North Carolina
May 21, 2022
Required Education
Bachelors Degree
Position Type
Full time


The Sr. Manager, Risk Management Services based in Durham, NC leads and provides EHS (Environmental Health & Safety) and Business Continuity expertise and oversight for select locations within the Global Workplace Solutions (GWS) – R&D North America Region II. This role ensures compliance with all applicable environmental and occupational safety regulatory requirements and Global Environmental Health & Safety (GEHS) Standards while developing strategies to manage identified business continuity risks. In addition, the position is responsible for oversight of physical security and guard staffing services for all locations. The respective sites supported with this role include the Durham, NC area BTx (Bio Therapeutics) PharmSci multi-shift gene therapy GMP Durham Clinical Manufacturing Facility (DCMF) and the Kit Creek WRDM research facility, the Pharmaceutical Sciences Small Molecule (PSSM) WRDM and Commercial facilities in Lake Forest, IL and additional small regional sites.

Key accountabilities of this position include the creation, implementation, maintenance and auditing of compliance-related policies and procedures, and administration of assigned programs in coordination with other functional areas. This position will work with senior site leadership, line management and functional area colleagues to ensure policy and procedure maintenance and development, walkthrough inspections, audits, task evaluations, testing, training, briefings and reporting of performance measures/metrics are completed.

The position requires a “hands-on approach” to ensure organizational compliance of applicable federal, state and local regulatory requirements and GEHS standards. This position will evaluate, identify and ensure that each operation follows and adheres to proven and standardized EHS procedures, policies and rules by all assigned team members, visitors, customers and contractors entering the region’s facilities.


-Build and maintain EHS programs (including procedures) in accordance with the operational risk profile including but not limited to:

  • Laboratory safety
  • Chemical Safety
  • Biosafety
  • Industrial Hygiene including Hazard Communication
  • Radiation safety
  • Fire Life Safety
  • Contractor Safety
  • Emergency Management
  • Management of Change
  • Waste Management
  • Environmental Impact Reduction
  • Management of Ozone Depleting Compounds
  • Ground & Surface Water Protection

-Establishes and maintains systems to ensure effective risk management including:

  • Maintaining an RMS training matrix. Provision of RMS training programs, including creating/maintaining content and tracking/reporting ensuring colleagues and contingent workers receive applicable training.
  • Development and maintenance of self-review processes e.g. internal EHS audits and inspections. Tracking of identified actions to closure.
  • Completion of EHS reviews, for capital projects to ensure EHS considerations are addressed within the design and construction phases,
  • Maintenance of the EHS Teams and SharePoint repositories and other relevant electronic and hardcopy records and regulatory documentation as applicable.

Establishes an effective network to enable delivery of effective risk management solutions:

  • Develops and maintains relationships with stakeholders including GEHS, Global Security, Business Continuity/Resilience management, Colleague Wellness and RMS professionals within Pfizer ensuring alignment of programs and the leveraging of network resources.
  • Works closely with site leadership to ensure continuous improvement and compliance of RMS programs and initiatives.
  • Provides assistance to EHS Committee Chairs to enable effective development of critical documentation and tools to support risk assessments, safe work practices and adverse event/near miss reporting & investigation.
  • Provide direction and support for the region’s environmental sustainability programs, including resource conservation, recycling, greenhouse gas reductions, etc.
  • Maintain the Business Continuity and Crisis Management programs to include plan maintenance and scheduled program exercising.
  • Serve as the Site Security Officer (SSO) as applicable and coordinate with Global Security colleagues on physical security measures including manned guarding services, systems and threat assessments with respect to the assigned sites.
  • Select and manage consultants and/or contractors for specialized EHS related work.
  • Determine budget considerations for RMS program requirements and manage expenditures accordingly.
  • Maintain flexibility regarding any other duties which may be assigned as required.


Education and Experience

  • Bachelor’s degree in a life sciences, engineering or equivalent discipline required
  • Master’s Degree in Environmental Health and Safety preferred
  • Active membership in at least one relevant professional body, ideally with a formal continuous professional development requirement. ABIH CIH or ASSE CSP certification preferred
  • 7+ years of relevant post-graduate industry experience as an EHS professional required, preferably in a pharmaceutical or biotech R&D/manufacturing setting
  • Security and/or business continuity experience desirable

Technical Skills

  • Possesses an excellent understanding of environmental, health, and safety principles and application, and also a working knowledge of EHS audit and compliance functions
  • Ability to independently assess facility risk profiles and programs and sensitively communicate/collaborate with facility / business leaders on appropriate risk reduction interventions
  • Demonstrated knowledge Federal, State and Local regulatory compliance requirements
  • Quickly adjust to changing business needs without losing focus on long term strategies
  • Excellent training and presentation skills, techniques, applications and practices
  • Skilled proficiency with the Microsoft Office Suite including PowerPoint, Excel and Word
  • Working knowledge of the biopharmaceuticals industry preferred

Soft Skills

  • Ability to quickly adjust to a changing business climate without losing focus on near and long term strategies
  • Ability to exercise leadership/diplomacy in a team oriented environment
  • Exceptional interpersonal and negotiation skills
  • Strong verbal and written communication skills
  • Self-motivated /self-starter with ability to multi-task and work effectively with minimal supervision
  • Responsive customer service attitude
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.


  • Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraints.
  • On a daily basis, the position responsibilities may require the ability to stoop; to reach
  • To stand, to walk the site for extended periods of time; to push and/or pull objects weighing up to 30 pounds
    To lift and carry objects weighing up to 15 pounds
  • To use finger dexterity to operate a computer and other office equipment and hand strength to grasp objects
  • To perceive the attributes of objects by touch
  • To hear and verbally exchange ideas and information with colleagues and others on the phone and in the office
  • To see clearly from less than one foot to arm’s length with a good field of vision and to distinguish basic colors and shades of color.
  • On a frequent basis, essential duties of the position may require the ability to climb stairs, to kneel and/or crouch to retrieve items.


  • Day shift with occasional after hours or weekend response for onsite support associated with facility incidents or excursions or planned shutdowns for maintenance and/or capital and expense project execution
  • Respond as required to the site in support of business continuity and emergency events
  • Periodic travel may be required in support of GWS business requirements
  • Entry and work inside cGMP aseptic manufacturing spaces, laboratories, mechanical/electrical rooms, maintenance shops, shipping and receiving and service corridors. While working in these areas, strict adherence to aseptic gowning and procedures and personal protective equipment will be required as applicable.
  • General safety knowledge and awareness expected in office, laboratory and manufacturing environments

Other Job Details:

  • Last Date to Apply for Job: 6/16/2022

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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