Project Coordinator

Location
United States, Remote
Posted
May 20, 2022
Required Education
Bachelors Degree
Position Type
Full time

Project Coordinator

United States, Remote

About us:

Sanguine Biosciences is accelerating personalized medicine research by empowering patients with their healthcare data and making it as easy as possible for them to participate in the medical research process. We partner with patients and pharmaceutical companies to accelerate precision medicine R&D by securely and efficiently collecting and providing patient samples and relevant health data. We are helping thousands of researchers at 20 of the top 40 global pharmaceutical and biotechnology companies increase the speed and quality at which they are conducting their research. For the past two years, Sanguine received the prestigious designation as a “Great Places to Work” company.  It is an exciting time; our biotech company is growing quickly and needs the best team members to join us.

About the Role: 
This position sits in the Project Management department at Sanguine.  The project management team is responsible for providing customer-focused management of the operational aspects of a variety of translational studies and clinical trial projects from proposal development to final deliverables.  These studies range in size and complexity from single service studies to full scope, multiple protocol projects and/or global projects across various phases and functional areas.  All members of the Project Management department exhibit a commitment to connecting patients directly to scientific and clinical research.

As a Project Coordinator you will be responsible to learn how all teams and departments work cross-functionally to manage projects efficiently and effectively and begin to engage with internal teams. In this role you will provide general, administrative support to  project team in each phase of the project lifecycle: initiation, execution, monitoring and controlling, and closeout In this administrative role, you will provide general, administrative support to the project team with regard to study-specific activities as needed, including: patient outreach, screening, consenting, enrollment, medical record requests and reviews, scheduling, visit completions, and sample and data deliveries.   This role is not eligible to serve as a 'project lead' on a project; as such, this role may be responsible for completing a variety of tasks and activities for a given project, but the assigned 'project lead' for that project will be accountable for all aspects of the project.

Primary Responsibilities: 
PROJECT START-UP (5%)

  • Support the project team with project start-up activities including: create project plan, establish project trackers and documentation repositories, set up internal and external communication pathways, research inclusion/exclusion criteria, and prepare for the project kick-off meeting
  • Observe collaborations with the commercial team whereby projects are handed off from the commercial team to the project team
  • Observe submission of protocols, informed consent forms, recruitment materials, patient-facing materials, and other requisite documents to the IRB
  • Support kick off meeting preparation; may shadow kick off meetings
  • Observe training of internal, cross-functional staff on project plans in accordance with protocol and/or project requirements, including therapeutic, protocol specific, and process training
  • Observe training and orientation of new staff and serve as a resource as appropriate

GENERAL PROJECT EXECUTION & TRACKING (80%)

  • Provide general, administrative support to project team in each phase of the project lifecycle: initiation, execution, monitoring and controlling, and closeout
  • Provide general, administrative support to project team with regard to study-specific activities as needed, including: patient outreach, screening, consenting, enrollment, medical record requests and reviews, scheduling, visit completions, and sample and data deliveries
  • Assist with maintaining project management reports and metrics
  • Support documentation management activities, including: Set-up, maintain, control, and close out project files and study documentation, including, but not limited to, project reports, trackers, timelines, budgets
  • Assist with periodic review of project and study files for completeness
  • Escalate project issues as needed

Schedule Management

  • Be aware of project timelines and ensure activities are performed on-time

Cost Management 

  • Be aware of the project budget to help monitor for activities performed in/out of budget

Quality & Risk Management

  • Operate in accordance with Sanguine's SOPs and contribute to projects in adherence to strict quality management plans
  • Provide support for quality assurance activities
  • Support the project team's risk management activities: Identify, assess, mitigate, and monitor project risks; Notify team of any observed early warning signs or potential obstacles
  • Learn about and comply with ICH/Good Clinical and Laboratory Practices (GxPs)

Resource & Vendor Management

  • Be aware of what project resources (human, supply, external vendors, and other resources) have been assigned to each project and keep up-to-date with resource changes

Communication Management

  • Receive and respond to client inquiries in a timely and effective manner including but not limited to inquiries about sample tracking and visit rescheduling, and liaises with the patient operations, field operations and project team to communicate issues or coordinate changes
  • Attend all applicable internal meetings; may shadow external client meetings;  

Project Success

  • Be aware of project scope and timeline
  • Strive for all projects to maintain on-time, on-budget, and in-scope status

PROBLEM-SOLVING (15%)

  • Approach problem-solving in a data-driven manner

CHANGE CONTROL

  • Flag project changes if they occur

PROCESS IMPROVEMENT

  • Provide the operations team with feedback and ideas for process improvements; may perform tasks as part of special projects related to improving operational efficiencies

OTHER DUTIES AS ASSIGNED

Position Requirements: 

  • Bachelor's degree (in Life Sciences/Scientific discipline preferred)
  • Entry Level Role 
  • Strong ability to manage time and work independently
  • Demonstrated problem solving skills and ability to think “on your feet”
  • Excellent communication, presentation, interpersonal skills, both written and spoken
  • High-energy and proactive
  • Detail oriented with proven ability to complete tasks according to instructions
  • Ability to effectively multitask and prioritize to the highest degree
  • Accountability and bias for action - you will own a problem and ensure that it is resolved to completion
  • Strong communication skills (verbal and written) with the ability to provide succinct, thoughtful, and clear communication with internal stakeholders
  • Positive attitude and ability to interact with all levels of staff to coordinate and execute study activities
  • Ability to reason with data and logic independently for the purpose of assessing and recommending specific and relevant solutions

Preferred

  • Advanced Degree (in Life Sciences/Scientific discipline preferred)
  • Experience in a customer service, customer relationship management, or project management role
  • Experience in a laboratory environment is a plus
  • Experience in a project management or support role is a plus 
  • Experience in an ICH GCP and/or clinical research environment is a plus
  • Knowledge or experience in remote clinical research/trials that involves in-home visits is a plus
  • Interest in a continued project management career
  • Interest in the biotechnology/pharmaceuticals field
  • Technology/Systems Requirements - Expectations
  • Proven ability to embrace and adapt new technologies 
  • Working knowledge of Word, Excel, and PowerPoint required 
  • Experience with Smartsheet & Salesforce preferred but not required
  • G-Suite experience preferred

Sanguine is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.