Temperature Control Logistics Operations Manager

Why Patients Need You

Our temperature controlled logistics and supply team makes sure that customers and patients have the medicines they need, when they need them with 100% compliance.

You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action to make it a reality.

What You Will Achieve

Working with a dynamic team of Temperature Controlled Logistics and Supply Chain Experts, you will play a critical role in planning and managing the efficient flow of products and services through the Pfizer supply chain cycle. You will ensure that the products arrive on time and within acceptable quality parameters meeting the desired marketing and financial objectives. Through your extensive knowledge in temperature controlled supply chain management, you will guide the execution and continuous improvement of logistics processes and systems to meet customer requirements.

As a Manager, you will help in preparing forecasts for resource requirements, and providing areas of improvement for temperature controlled logistics related products, processes or services.

You will be able to take a leadership role to facilitate agreements between different teams.

It is your dedication and hard work that will make it possible for Pfizer’s customers and patients to receive the medicines they need, when they need them.

How You Will Achieve It

• Leads and supports investigations, inspections, audits, and regulatory filings for temperature control incidents, products, and processes.

• Responsible for the implementation of Corrective and Preventative Actions of temperature excursions and other unplanned incidents.

• Lead change controls and risk assessments in accordance with defined processes.

• Ensures the training and compliance programs throughout the region so that all functions impacting the delivery and handling of temperature sensitive products are fully trained.

• Leads regional customer meetings to ensure compliance and transparency on logistics incidents.

• Leads meetings with forwarders and quality to resolve logistics incidents, ad-hoc queries, and it is the link between external logistics operations and internal Pfizer operations.

• Partners with the sites, markets, Logistics Delivery Operations, Logistics Platform Services, Customer service and logistics providers, to ensure that temperature sensitive products are shipped and handled in a compliant and efficient matter according to all regulations and Pfizer quality standards.

• Work with appropriate functional areas to ensure that IO strategic providers and vendors are approved/qualified.

• When required, support the authoring of operational, performance qualification protocols, reports and technical documentation supporting qualification strategies.

• Supports Transport Qualification and the network by executing Performance Verification studies as needed.

• Provide subject matter expertise on Regional regulatory logistics requirements for shipping temperature-controlled product.

• Promotes the zero defects mind set for implementing continuous improvement processes with key stakeholders and the logistics providers.

• Assist or lead projects designed improve or implement new packaging and solutions balancing Quality, compliance, and cost efficiency.

• Deploy and provide training and monitoring for the systems utilized to drive and measure performance across the network.

• Supports the development of metrics and KPI’s for shipping of temperature-controlled product.

• Real time shipment intervention and ensuring follow up actions with transportation suppliers are actioned against predefined playbooks and Standard Operating Procedures.

Qualifications

Must-Have

• Bachelor’s degree

• 3-5 years experiences in logistics, thermal engineering, transportation or supply chain management in an international environment preferably pharmaceutical

• Strong investigations skills, proven experience of continuous improvement

• Ability to gather, analyze and interpret, relate and compare information from multiple sources and identify cause and effect relationships supporting CAPA investigations

• Preference of temperature control logistics experience/background

• A solid understanding of GMP/GDP requirements as it relates to transporting and protecting temperature sensitive products within the supply chain

• Effective communication skills, both oral and written (English) with both technical and non-technical clients

• Demonstrated collaborative, consultative, problem solving, prioritization and analytical skills

• Aptitude to learn, develop, and adapt to change

Nice-to-Have

• Master's degree

• Relevant pharmaceutical experience

• Advanced training in project management, supply chain management, scientific or clinical disciplines, business administration and/or people development

Physical/Mental Requirements

Ability to manage multiple tasks and define priorities

Non-Standard Work Schedule, Travel, or Environment Requirements

• Must be able to work in a global environment across multiple time zones

• Up to 35% travel

• Work effectively in an environment of competing priorities and deadlines

Other Job Details

• Last Date to Apply: May 26, 2022

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.