UX Research Senior Associate – PGS Design Standards

Applications close May 31st 2022.

ROLE SUMMARY

The Pfizer Digital Manufacturing Team is responsible for enabling a world-class Manufacturing and Supply Chain organization by increasing visibility and efficiency across diverse systems and processes, reducing waste, and delivering predictive analytics and insights. These solutions are deployed at every level of the PGS (Pfizer Global Supply) Plant Network across more than fifty manufacturing & center locations across PGS globally.

PGS Design Standards is a multidisciplinary team that supports Digital PGS solutions by using collaborative methods with a human-centered focus to ensure the best solutions are in the hands of our PGS colleagues.

We are seeking a UX Research Senior Associate with a background in applied qualitative and quantitative research methodologies who can synthesize all the complexities of delivering business and customer value into engaging, intelligent, and intuitively transformative digital solutions.

ROLE RESPONSIBILITIES

UX Research Senior Associate – PGS Design Standards colleague’s responsibilities include but are not limited to:

• Execute research initiatives by applying a wide variety of qualitative and quantitative methods using human-centered design principles within the Scaled Agile framework

• Drive team alignment by developing research strategies that answer critical questions

• Explore opportunities for future innovations through design research, leveraging key insights and data

• Collaborate with other researchers, designers, engineers, and product teams to ensure research translates into actionable and relevant insights

• Identify and understand business context, demands and opportunities

• Facilitate research debriefs and collaborative design thinking workshops to spark ideation and evaluate designs

• Synthesize data from multiple sources and communicate insights or recommendations in compelling and creative ways

BASIC QUALIFICATIONS

• Bachelor’s degree in a human behavior-related field (Human-Computer Interaction, Human Factors, Cognitive Psychology or other related field)

• 3 years related experience in a Digital, applied research, Service Design, Interaction Design, Human Factors, IA or similar role

• Ability to conduct research that varies in approach, scale, scope, timeframe, and methodologies

• A solid understanding and demonstration of user centric design principles

• Experience with remote testing tools and best practices

• Ability to collaborate actively as part of a multi-disciplinary team

• Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges

• Comfort with ambiguity and complex problems

• Organized, able to act independently, and able to switch between different projects in a fast-paced environment

• Familiarity in emergent technologies and how to apply them to different business challenges

• Ability to confidently present work and to accept or provide constructive feedback

• Experience utilizing Lean and Agile methodologies

PREFERRED QUALIFICATIONS

• UX, HFI, Agile, or equivalent certification highly desirable

• Working knowledge of HTML, CSS, and JavaScript frameworks a plus

• Pharmaceutical or Manufacturing Industry experience a plus

PHYSICAL/MENTAL REQUIREMENTS

Ability to manage many parallel objectives and changing priorities. Working with various stakeholders from multiple groups.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Post pandemic – 10% occasional business travel

Other Job Details:

• Last Date to Apply for Job: May, 26, 2022

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.