Manager - API Operational Excellence

Kalamazoo, Michigan
May 12, 2022
Required Education
Masters Degree/MBA
Position Type
Full time

What You Will Achieve

Analyzes complex data to assist in operational improvements at an API wide level. Participate in budget process by developing and analyzing capacity models that feed both annual budget and long range forecasting processes. Gather and analyze process robustness data from various processes to develop process improvement ideas. Lead and/or participate on Six Sigma driven investigations and improvement projects.

Interacts with shop floor colleagues, Team Leaders, Quality Operations personnel, plant engineers, and unit management. Interacts as needed with Maintenance, EHS, Supply Chain, QA and others. Regularly represents that unit on various API wide teams. Occasionally may represent the unit on Site Wide teams. Will provide coaching to API site colleagues on Operational Excellence objectives (ex. IMEx principles). May lead and/or participate on complex Six Sigma investigations within API and across the site.

How You Will Achieve It

Functional/Technical Knowledge: Apply extensive industry, functional and Pfizer-specific principles, theories, concepts and practices to improve unit and site operations. Have full knowledge of the requirements of other related disciplines. Demonstrate skills in leading, planning, and developing successful business processes/business units. Strong data analysis skill are required.

Problem Solving and Innovation: Develop and apply solutions to complex problems which require the regular use of ingenuity, innovation, and creativity on a unit level. Contribute to improving site level operations. Able to gather, analyze, interpret, relate and compare information from multiple sources and identify cause and effect relationships. Ensure solutions are consistent with organizational objectives. Able to adapt and respond positively to a variety of situations and people in order to meet changing departmental priorities. Operate within established HR policies and guidelines. Focus on improving operations.

Discretion, Latitude, Level of Independence: Work is performed with minimal direction. Completed work is reviewed from a relatively long- term perspective for desired results. Assist in developing and supporting policies & procedures that affect colleagues. Recommend changes to operating policies.

Impact and Organizational Contribution: Guide the successful completion of major programs and may be in a team or project leadership role. Contribute to achievement of team, plant and/or global goals. Ensure that projects and tasks are completed on schedule. Lead and motivate others, generating commitment and a shared sense of purpose. Empower others to contribute their best.

Teamwork/Influence: Represent the organization as the contact on projects. Interact with internal and/or external personnel on matters often requiring coordination between organizations. Contact internal personnel and outside customer representatives at various management levels concerning operations or scheduling of specific phases of projects or contracts. Conduct briefings and participate in technical meetings for internal and external representatives concerning specific operations. Active involvement in daily operations. Represent the department on specific intra-Pfizer projects. Assist in training less experienced team members.

Time Span of Work: Projects and tasks covering short-term (3 to 6 months) to mid-term (12 to 18 months) deliverables; Work measured at milestones.

Scope of Work: This position directly supports API leadership team.



  • Education / Experience: 7+ years of related experience and BS / MS Engineering, Science, Finance, Business or related field

  • Strong history of problem solving skills, project and task management skills, ability to manage priorities and lead others under pressure

  • Strong verbal and written presentation communication skills and attention to detail

  • Master's degree

  • Relevant pharmaceutical experience, preferably with some exposure to API manufacturing

  • Green Belt/Black Belt Certification

  • Strong knowledge of pharmaceutical cGMPs

Physical/Mental Requirements

Primarily office environment with time in the manufacturing environment, as needed. Manufacturing environment includes equipment with moving parts.

May require lifting, sitting, standing, walking, stair climbing and roof access. Must be available to support 24/7 – 365 operation.

Non-Standard Work Schedule, Travel, or Environment Requirements

Role supports a 24 hour production environment. Primary responsibilities occur M-F during normal working hours. Some off hour and holiday coverage may be required.

Other Job Details

  • Last Date to Apply: May 25, 2022

  • Eligible for Relocation Package: YES

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.