Clinical & Forensics Sales Account Manager

Seattle, WA
May 02, 2022
Required Education
Masters Degree/MBA
Position Type
Full time

Waters is seeking a dynamic contributor to fill the role of a Clinical & Forensics Account Manager. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: Ultra Performance Liquid Chromatography System, Mass Spectrometers, software, consumables and services for the Pacific North West.


The desired candidate should be highly self-motivated to develop and implement a territorial business plan, while working in unison with their marketing colleagues in order to deliver a strong call cycle and business development activities.  The foundation of the account manager's role is to develop a keen understanding of the customers' needs to design solutions with lasting and meaningful impact. 


  • Meet or exceed sales targets
  • Maintain installed-base customer satisfaction
  • Aggressively develop new prospects and penetrate competitive accounts
  • Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way
  • Build technical competency on Waters solution and to be perceived by customers as a credible resource
  • Maintain current knowledge on clinical and forensic market dynamics, application trends, and other critical business information
  • Provide information to marketing team to create business development programs
  • Fully utilize of our Sales Contact Management Tools and Applications
  • Submit accurate and timely monthly sales forecasts
  • Develop business through monthly plan of action



  • Educational background in a scientific discipline (e.g. chemistry, biology or biochemistry) or a science-related field of study


  • 3+ years of sales experience in clinical or forensics markets
  • UPLC, Mass Spec, field sales and/or marketing is a plus
  • Working knowledge of CRM tools
  • Overnight travel is required as needed


  • Action and result oriented
  • Sound communication and presentation skills
  • Highly organized / well-prepared / time management skills
  • Strong interpersonal skills and a good listener
  • Matured disposition, positive attitude and strong sense of commitment
  • Adaptive to a dynamic environment
  • Strong technical background in analytical technologies, especially LC and MS
  • Ability to work from a home-based office setting

Company Description

Clinical & Forensics Account Manager: Pacific North West

Waters is a leader in life sciences tools, starting with liquid chromatography technologies in the 1960s. Since then, Waters has pioneered analytical techniques across markets including Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including therapeutic drug monitoring, newborn screening, and endocrinology.

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics. For 10+ years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, lipids, and steroids. LC-MS based assays are critical to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new ionization methods, improved ease of use, as well as novel applications in ‘omics' research and anatomical pathology.


Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 



Key Words

sales, chromatography, UPLC, LC/MS, MS, field, customer, laboratories, clinical, forensics, marketing, communication