Informatics Sales Specialist

Waters is seeking a dynamic and motivated individual to fill the role of an Informatics Sales Specialist. Responsibilities will include providing pre-sales support to customers and Account Managers on our full range of Software Solutions. The desired candidate should be a self-starter and able to work in unison with their assigned Account Managers providing pre-sales support to customers, guidance, software specification collaborating drive Waters sales business in the LATAM region. Responsible for selling Waters Informatics Products (Empower CDS, NuGenesis LMS) within Latin America Distributors territory.  In this role, the Informatics Sales Specialist will be responsible for demonstrating and selling enterprise class software into a wide variety of scientific and life science markets.  This position will focus on managing and supporting Latin America Distributors Informatics business opportunities and expanding business within the sales territory.

Responsibilities

• Meet or exceed Informatics Sales targets
• Respond directly for the execution of sales plan of Informatics solutions.
• Develop and execute selling plans and projects in order to effectively expand accounts and capture new business
• Demonstrate knowledge on Waters gold standard software solutions such as Empower 3 CDS and NuGenesis LMS.
• Run software presentation and demos to a wide range customer variety.
• Respond to Empower and NuGenesis “How to” application and workflow questions.
• Be accountable on identify opportunities from local market segments and promote innovative solutions.
• Guide the local team on Data Integrity concepts and GxP software standards.   
• Support Sales team on software maintenance plans.
• Actively attend technical meetings either local and international, providing inputs related to IT infrastructure and implementation strategies.     
• Liaise with Corporate Informatics team with local team on new solution updates and marketing strategies. 
• Provide customer software specification documentation.
• Assist sales and service team according to business needs.
• Respond to an ISO culture environment
• Manage accounts and expand Informatics business within the territory
• Interface with Waters field organization on strategic planning and service delivery
• Present to customers and prospective customers the stand features and functions of Waters Informatics products
• Discuss product concept to prospective customers, clearly, concisely and articulately
• Proven success in a complex selling environment, having sold either enterprise class software or high-tech instrumentation.
• Understands the process of selling Informatics Products on a corporate level.

Qualifications

Education

• Bachelor's degree in a relevant field such as Chemistry, Pharmacy or any related Computer Science or equivalent experience.

Experience

• Minimum 5 years of experience with laboratory informatics environment providing technical support/troubleshooting, software implementation.
• Minimum of 2 years working with Chromatography Data System (CDS). Preferable Waters Empower 3.
• Strong Knowledge in IT (networking, windows domain, Client/server environment, Databases...) is a must
• Knowledge of software management and governance for highly regulated GxP environments.
• Experience with Waters Products strongly preferred
• Experience using a CRM/Salesforce package a plus.

Skills/Competences 

• Action orientation and self-driven for results
• Good communication and presentation skills
• Good organization / planning / time management skills
• Strong interpersonal skills and a good listener
• Positive attitude and strong sense of commitment and accountability
• Adaptive to dynamic and changing environment
• Enthusiastic Self-Learner
• Fully bilingual (English/Spanish)

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.   

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

 

 

Key Words

sales, chromatography, UPLC, LC/MS, MS, field, customer, laboratories, biochemistry, marketing, communication