Senior Associate, Benefits

Tampa, FL
Apr 24, 2022
Required Education
High School or equivalent
Position Type
Full time
  • The Associate of Benefits responsible for Health & Welfare interacts closely with colleagues in Talent Management, Benefits COE, LAW, HR and Payroll providing quality services to Business Partners internally while coordinating with external partners to assist in ensuring compliant administration of Amgens US health and welfare, tuition reimbursement and executive reimbursement programs.
  • Responsible for coordinating the US annual enrollment process, including system set up organization activities with vendors. Additionally, the Associate of Benefits stays current on all federal and state regulations.

Key Activities for the Associate Benefits include:

  • Administers Amgens benefit programs in alignment and under the general direction and guidance of Benefits and Talent Management leadership
  • Administers H&W plans in accordance with the applicable federal and state employment laws (ERISA, COBRA, Section 125, etc...)
  • Implements changes in benefit policy
  • Maintains US benefit documentation updating policy and programs supporting Center of Excellence teams
  • Oversees and Maintains User Acceptance Testing with outsourced vendors
  • Coordinates compliance filings (5500s, etc.)
  • Executes associated audits (SOX etc.)
  • Maintains updates on desk procedures
  • Supports development and distribution of benefits communications
  • Implements new programs and administrative processes
  • Collaborates with external partners to ensure payments to employees while supporting compliant administration of benefits
  • Works with benefits administration vendors to recommend process and technology improvements, draft communications
  • Liaise with auditors, both internal and external
  • Responds to employees escalated health benefits queries while providing excellent customer service to a diverse and demanding customer base
  • Manages other activities as assigned

Basic Qualifications

Masters degree


Bachelors degree and 2 years of Human Resources/Benefits experience


Associates degree and 6 years of Human Resources/Benefits experience


High School diploma / GED and 8 years of Human Resources/Benefits experience

Preferred Qualifications

  • 3+ years demonstrated experience, competence, and accuracy in the administration of complex benefits programs
  • Demonstrated Workday experience
  • Demonstrated experience working with outsourced vendors
  • Demonstrated customer service orientation
  • Exceptional written and verbal communication skills
  • Exceptional numeric and spread sheet skills (Excel)
  • Exceptional acumen in data, analytics, detail, and accuracy
  • Exceptional process-orientation approach with strong collaborative skills
  • CEBS qualification

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve peoples lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the worlds leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.