Director Supply Chain

Holly Springs, NC
Jan 23, 2022
Required Education
Bachelors Degree
Position Type
Full time


If you feel like youre part of something bigger, its because you are. At Amgen our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.

Director, Supply Chain


What you will do

Does the thought of building an entirely new site from the ground up excite you? Do you love cultivating sustainable systems and high performing teams? If you have a passion for talent development and want to be a part of Amgens mission to serve patients every patient every time then check out this exciting new opportunity.

Amgen, one of the worlds leading biotechnology companies is investing $550 million to build a new multi-product drug substance biomanufacturing facility in Holly Springs, North Carolina, a biomanufacturing hub known for their life sciences industry. The new plant will combine two production formats, traditional stainless steel-fed batch and single use technology. This combination of capabilities is an approach that Amgen calls FleX Batch manufacturing, which makes the facility more dynamic and efficient, as well as requiring a smaller physical footprint than a traditional plant. Additionally, the plant will integrate innovations to advance digitalization and sustainability; aspiring to embed industry 4.0 capabilities and reduce energy consumption and waste generation to meet Amgens plan to be carbon neutral by 2027.

The investment will bring approximately 355 jobs comprised of highly skilled workers that will be built on a foundation that promotes diversity, inclusion and belonging. The site will include the manufacturing plant, warehouse, central utilities and office space. Amgen is targeting 2024 for site completion.

Lets do this. Lets change the world. In this vital role you will lead all Site Supply Chain activities for Amgen North Carolina (ANC). You will build the team and systems from the ground up including capacity planning, production planning, procurement and inventory control, warehouse operations, oversight of external service providers, transportation, data analytics, and SAP site business and system ownership.

The Director will represent the Site Supply Chain function as a member of the ANC Site Leadership Team (SLT) to ensure product supply as well as engage with the Amgen Global Supply Chain (GSC) Network spanning across Amgen Operations.

Strategy and Direction: Help shape the Amgen global supply chain strategy and ANC site strategy based on emerging trends and business needs. Continually refresh the ANC Supply Chain functional strategy to align with broader business strategy. Develop goals and objectives that align with the broader network and site strategies. Establish clear priorities for the organization, allocate resources, track progress toward achievement of goals, and adjust. Build Supply Chain controlled processes, procedures, and systems in full compliance with current Good Manufacturing Practices (cGMP) and ensure all areas within Supply Chain are maintained in a continual state of inspection readiness.

Culture: Foster a culture that prioritizes (1.) safety, (2.) compliance and quality, (3.) ensures the organization effectively delivers upon its commitments, and (4.) strives to continuously improve. Ensure our external partners deliver the same high level of performance and customer satisfaction. Be a role model for purposeful engagement with your teams and ensure they exemplify the Amgen Leadership Attributes and Amgen Values.

Talent Management: Build a robust talent pipeline with diverse capabilities required to thrive in the present and future. Partner with HR to recruit, coach, develop, motivate, and retain staff. Ensure an ongoing organizational structure capable of adapting to evolving business needs. Establish technical training, leadership training, and cross-training plans to continually develop staff and build breadth and depth in the organization. Partner with staff to establish robust long-term development plans aligned with their aspirations and build robust succession plans through visibility to site, network, and external talent.

Production & Capacity Planning: Partner closely with the global supply chain planning teams and plant management to establish clear planning standards, track demand changes and trends, and develop production plans that will achieve the business needs while optimizing plant output. Establish and optimize planning standards for every product that clearly articulate the run rate, plant changeover, and product re-introduction capabilities as well as plant shutdown duration and frequency. Ensure understanding of plant capabilities and capacity planning tools. Partner closely with plant leadership to develop scenarios to continually optimize plant output.

Raw Material Planning, Procurement, & Prioritization: Partner closely with global supply chain network peers to establish planning standards for raw materials based on criticality and lead times. Responsible for BOM and non-BOM raw material procurement and inventory control. Establish and maintain strong relationships with raw material suppliers and manage escalation process for deliveries and returns related to defects. Partner with raw material suppliers to integrate processes for greater efficiency and resiliency. Collaborate with network teams on raw material prioritization and material transfers to ensure network supply while minimizing scrap.

Network Collaboration: Establish and maintain relationships with Global Supply Chain and all Amgen Sites to foster process alignment and superior customer service. Partner with the network to advance learning and collective performance. Align best practices and ensure consistency within the network.

Innovation and Digital Transformation: Stay informed on emerging trends and continually evolve the way we work by embracing digital and technology solutions that will improve our reliability, efficiency, agility, and resiliency. Develop action plans to implement solutions aligned with the long-term strategy.

Warehouse Operations & Transportation: Ensure safety and compliance. Optimize the business processes and flow of materials. Ensure timely response to pull signals within the manufacturing plants and laboratories. Partner with the Global Transportation Hub to optimize transportation lane selection and method of transport. Continually optimize product shipment configuration and monitor performance of transportation providers

Business Management: Responsible for planning and monitoring the Site Supply Chain budget and minimizing scrap. Champion Continuous Improvement and Lean Transformation to achieve an integrated supply chain from our suppliers to our customers, while minimizing waste. Responsible for ensuring quality record robustness and timely closure (e.g., change controls, CAPA, deviations) within Supply Chain.


What we expect of you

Basic Qualifications

Doctorate degree and 4 years of Supply Chain or Operations experience


Masters degree and 8 years of Supply Chain or Operations experience


Bachelors degree and 10 years of Supply Chain or Operations experience.


4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, and programs or directing the allocation of resources.

We are all different, yet we all use our unique contributions to serve patients. The dynamic Supply Chain professional we seek has these qualifications:

Association for Supply Chain Management (ASCM/ APICS) certification.

Knowledge of SAP systems.

Experience in Material, Production, Planning master data and regulatory inspection.

Strong verbal and written communication skills.

Demonstrated leadership skills.

Expertise of GMP regulatory and pharmaceutical processes.

Analytical and problem-solving skills.

Financial and business acumen.

Ability to influence broadly.


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization

  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.