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Senior Manager, Incident Response (US, Remote)

Employer
Amgen
Location
Los Angeles, CA
Start date
Jan 21, 2022

Job Details

HOW MIGHT YOU DEFY IMAGINATION?

Youve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge youve worked hard to acquire and the passion you already have. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Senior Manager, Incident Response

LIVE

What you will do

Lets do this. Lets change the world. The Senior Manager, Incident Response will lead a global incident response team and is responsible for building services around incident identification, containment, eradication, recovery, and lessons learned. You will be directly responsible for organizing, training and equipping Amgen employees and contractors in a manner directly aligned with

Amgens culture, principles, and core values.

In the capacity of Senior Manager, Incident Response, you will craft and oversee standard operating procedures, field manuals, and operating instructions. As part of the investigation or remedial processes you will have to engage with key business and operational partners in managing the detection, response, and remediation of cyber related attacks on Amgens global enterprise.

The Senior Manager, Incident Response is a leader on Amgens Digital Forensics & Incident Response team and is expected to contribute to and deliver services and projects that support the mission, priorities, and objectives of the organization. In this vital role you will:

  • Develop strategy and continuous improvement for Global Incident Management Program in accordance with industry frameworks (e.g., SANS PICERL)
  • Oversee day to day operations of the Incident Response program and ensure cases are progressing and being closed in a timely manner
  • Fulfill critical role as Incident Response Commander directly responsible for IR activities
  • Provide direction and guidance for workforce job proficiency by establishing and maintaining comprehensive professional development plans
  • Lead security event monitoring, management and response
  • Deliver accurate incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring
  • Ensure SLA compliance and process consistency to achieve operational objectives
  • Lead coordination efforts with necessary partners to better understand activity or actions and their impact to Amgen's environment.
  • Maintain and upkeep relevant playbooks for response
  • Translate complex technical incidents into business language and be able to present the same to different audiences
  • Provide mentorship and training on areas of expertise to Information Security and Amgen teams
  • Collaborate, maintain, and build relationships with Amgen and other parties that may impact Cybersecurity services and technologies
Basic Qualifications:

Doctorate degree and 2 years of directly related experience

OR

Masters degree & 6 years of directly related experience

OR

Bachelors degree & 8 years of directly related experience

OR

Associates degree & 10 years of directly related experience

OR

High school diploma / GED & 12 years of directly related experience

Win

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The incident response professional we seek is a great coordinator with these qualifications:

Preferred Qualifications:
  • Leadership - Experience leading geographically distributed teams
  • Coaching - Experience developing team members skills and building team coherence
  • Experience working with Agile principles and values
  • Practical IR experience on prem, in AWS and with Operations Technology (e.g., Purdue model layers 0-3.5)
  • Excellent written and verbal communication skills to diverse target audiences
  • Passionate, collaborative and results oriented
  • Broad knowledge of the workings of security-related controls like firewalls, intrusion detection systems, anti-malware, secure gateways, security monitoring, data encryption and other industry-standard techniques and practices.
  • Extensive experience with security application tools and systems, i.e. CrowdStrike, CyWare, QRadar
  • Demonstrated ability to coordinate/lead multiple projects/activities with competing priorities
  • Excellent data-driven problem solving and analytical skills and proven experience within high performance team
  • Skilled in persuasion and negotiation of critical issues
  • Attention to detail and focus on providing vetted information
  • Constantly updated with current information security trends and topics
  • Successful management of multiple priorities
  • Must be team-oriented, placing priority on the successful completion of team goals
  • Self-starter with a high degree of initiative
  • Must be highly motivated and able to work effectively under minimal supervision
  • Experience with regulated systems (GxP, SOX) in the pharmaceutical, biotechnology, healthcare industry

Preferred Certifications (Minimum one of the certificates is a plus):

  • CISSP, CISM or equivalent industry certifications
Thrive

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being.

  • Vast opportunities to learn, develop, and move up and across our global organization.
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
  • Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
  • Flexible work arrangements.
Apply now

FOR A CAREER THAT DEFIES IMAGINATION

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Careers.amgen.com


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

Company

We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.

We live the mission.

We win together.

We thrive on continual challenge.

Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.

At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.

Connect with us to explore how you can Win, Live, and Thrive at Amgen.

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Company info
Website
Phone
805-447-1000
Location
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks
California
91320-1799
United States

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