Manager of Patient Cell Scheduling and Logistics
At Lyell, our vision is to develop curative cell-based immunotherapies for solid tumor cancers. We have innovative science originating from our founder’s world class labs and a unique and disruptive approach to research and development. Our company is first and foremost focused on understanding the science. We are a learning organization, dependent on deep collaborative relationships between all of our colleagues, partners and founders. Our culture is based on Science, Respect, Courage and Collaboration and it reflects who we are and the environment we are creating.
You will manage the schedule of patient cells through the cell therapy patient journey and coordinate the shipment logistics to move the patient cells between the manufacturing plant and hospital. This cross-functional role will work with manufacturing, clinical operations, supply chain, and external clinical sites to ensure the best scheduling and logistics experience including excellent customer service, clear communication and shipment accuracy.
KEY ROLE AND RESPONSIBILITIES:
- Provide exceptional customer service and clear communication to customers (the manufacturing facility, clinical operations, and hospitals) regarding the scheduling and timing of tissue collections, manufacturing, and drug product deliveries.
- Maintain and manage healthy relationships with leaders in Manufacturing, Quality, Clinical Operations, Patient Cell Operations, Research and Development, Training and with any Lyell partners or contracted organizations/services.
- Responsible for managing the forecast, allocation, and manufacturing slots available to schedule into.
- Partner with IT to provide input and improvements for the schedule management tool.
- React to any issues in scheduling and cell logistics with urgency and triage to the appropriate teams to resolve, including outside of normal business hours.
- Manage patient cell logistics including but not limited to evaluating flight options, monitoring weather and shipments, and communicating with the courier service.
- Establish electronic tools, processes, and procedures to support the patient cell scheduling and logistics team.
- BA/BSc in biology, biochemistry, chemical engineering, bioengineering, or related scientific field with a minimum of 10 years’ experience; or
- MBA or MSc in biology, biochemistry, chemical engineering, bioengineering, or related scientific field with a minimum of 8 years’ experience
- Minimum of 7 years’ Cell Therapy experience in scheduling and logistics
- Experience in a customer service role
- Experiencing managing a team
- Experience managing cross functional relationships with several different teams internally in the company and externally
- Experience providing input to develop a system to support a team
- Experience as a strong collaborator, effective at influencing internally and externally, and proactive in a fast-paced environment
- Experience working and creating documents in a GxP environment
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of scheduling and logistics management of cell therapy patients on clinical trials
- Strong system skills
- Ability to multi-task and make decisions in a dynamic and fast-paced environment
- Ability to accommodate non-traditional work schedules
- Exceptional customer service, communication, and organization skills
- Highly self-motivated with demonstrated ability to work independently
- Excellent organizational, multi-tasking and time management skills
- Knowledge of FDA regulations and the regulations and guidelines applicable to life sciences organizations (GxP)
At Lyell, we believe that highest performing teams include people from a wide variety of backgrounds and experiences who respectfully challenge each other. We are committed to building an open, diverse and inclusive culture for all employees.
Lyell is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, citizenship status, national origin, ancestry, sex, sexual orientation, age, religion, creed, physical or mental disability, medical condition, marital status, veteran status or any other characteristics protected under applicable federal, state and local laws.
The Company complies with all laws respecting equal employment opportunity and does not discriminate against applicants with regard to any protected characteristic as defined by federal, state, and local law. This position requires you to work onsite at the Company’s facilities and the Company requires that all employees working in its facilities be fully vaccinated (except as required by applicable law). Therefore, this position requires you to be fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law. The Company considers you fully vaccinated once 14 days have passed since you received either the second dose in a two-dose COVID-19 vaccine series or a single-dose COVID-19 vaccine. The vaccine must have been FDA approved, have emergency use authorization from the FDA, or, for persons fully vaccinated outside of the U.S., be listed for emergency use by the World Health Organization.”
We’ve learned from experience that some of the best people don’t always match our requirements perfectly - if you’re interested and think you could fit, please don’t hesitate to apply.