Receptionist/Facilities Coordinator

The purpose of Idorsia is to discover, develop and bring more, innovative medicines to patients. We have more ideas; we see more opportunities and we want to help more patients.  In order to achieve this, we will develop Idorsia into a leading biopharmaceutical company, with a strong scientific core.

Headquartered near Basel, Switzerland, the US Commercial Operations & Clinical Development teams are based near Philadelphia, Pennsylvania.  Idorsia is committed to meet the changing needs of healthcare professionals, patients and their families.  The core of what we do is to bring creative solutions to the market based on our science and data.

The Receptionist for Idorsia’s Radnor, PA site will support US Commercial Operations focusing on guest management and site administrative support.  This role’s primary responsibilities will be to interact and provide a welcoming and professional impression to visitors both in person & virtually as well as planned and impromptu administrative duties.

Key Responsibilities:

• Greet persons entering organization; Direct persons to correct destination; Awareness of staff movements in and out of organization; Answer telephone, screen and direct calls; Take and relay messages. Provide general information to callers and applicants.
• In support of Facilities Management, will order office supplies, coordinate with property management, create documentation and office wide communications.
• Perform a variety of general office support duties; make copies, maintain calendar of activities, meetings, and various events; process mail including receiving, sorting, time stamping, logging, and distributing incoming and outgoing correspondence and packages.
• Maintain lobby and conference room organization, cleanliness, and schedules
• Work on projects within and outside of your designated department
• Collaborate with peer administrative team to support cross departmental projects and events, cover for others while out of office or in times of increased workloads

Education:

• High School/GED required.  Advanced degree preferred

Experience:

• 5 years experience in an administrative support role with some or all of that time with Receptionist responsibilities
• Verbal & written communications skills must be impeccable as the face of the organization both by phone and in person
• Must be able to balance front office/reception duties with added tasks, both planned and unplanned

• Must be well organized and able to communicate expectations on due dates and how unexpected requests will be accommodated
• MS Office experience required and the ability to pick up new systems easily
• Knowledge of customer service skills principle and practices

At Idorsia, we harness the power of difference, authenticity and inclusion to achieve business success. We are committed to fostering respect, fairness and equal opportunities for all job applicants and all our employees.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.

Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you will be informed in greater detail in due course.

Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, please note that all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.