Operations Coordinator

We are currently searching for an Operations Coordinator to support NIAID OSMO leadership and assigned staff in OSMO and other NIAID offices. This opportunity is full-time, and it is on site in Bethesda, MD.

 

 

 

Duties & Responsibilities

• Assist with maintenance of SharePoint sites and shared electronic document data libraries, including development and monitoring of content and ensuring that documents and or data posted to the sites are accurate and filed appropriately
• Review and update policy; fix broken links; address system issues; take suggestions from administrative staff regarding the layout of websites and the overall staff satisfaction with its content
• Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions
• Work independently on special projects; research and initiate actions pertaining to operational issues; coordinate proponents to research; resolve action processing issues
• Plan or assist in the planning of special projects involving program issues; work with staff on the management of special crosscutting initiatives and task force groups to accomplish programmatic goals

• Coordinate the preparation of a variety of items such as travel requests, professional service orders, requests for sponsored travel Form 348, outside activities Form 520, official duty memoranda, leave authorizations, training requests, individual mass mailings, correspondence, reports, and various forms

• Coordinate meeting planning and logistical arrangements, including room and audiovisual reservations, WebEx, and other remote connection arrangements; prepare and transmit agendas and relevant materials; contact and communicate with participants; prepare and distribute meeting minutes

• Establish and maintain a fiscal year calendar; update shared calendars and databases; coordinate filing of office-wide reports and other activities including performance management documents, awards, committee memberships, etc.

• Research information requests and provide that information to applicable persons; maintain status of projects; follow up on actions through contact with office staff

• Produce a wide range of documents; address a variety of office needs which may include word processing, information management, report preparation, publications, information gathering, communication, etc.

• Develop, maintain, and utilize various administrative databases

• Coordinate and process equipment and office supply order requests; serve as the point of contact in the administration of all maintenance contracts for office equipment

• Organize, coordinate, and administer the administrative components of the assigned servicing area; collaborate with program officials and administrative offices

• Serve as liaison between Director and divisional staff; communicate policies, protocols, regulations, guidelines, and general information

• Work as a liaison with other administrative groups to facilitate meeting organizational goals for a variety of high-level programs

• Provide information to program staff on policies and procedures for government travelers and invited guests

• Review documentation for compliance with policy and procedures; interpret instructions for adherence to format; collect data; provide summaries for analysis and interpretation

• Explain HHS and NIH property policies, procedures, and regulations in relation to the acquisition of accountable property items

• Serve as a resource for staff regarding established policy; keep abreast of new guidance and policies; disseminate information to staff and respond to requests for information regarding status of projects or actions

• Maintain tracking systems; use records management system to ensure proper filing, accountability, storage, and retrieval of files

• Assemble and summarize data, background information and other materials from source materials or automated systems

• Maintain contacts database; update maintain calendars and shared calendars for multiple staff members

• Support program staff as needed requested, as it relates to on-boarding, procurement, travel, timekeeping, and property

• Maintain office records including office procurements and reimbursement procedures

• Prepare requisitions for purchase of office supplies and miscellaneous items; maintain office records including office procurements and reimbursement procedures

• Process and track order requests using government systems i.e., POTS on behalf of branch staff

• Maintain space utilization records, inventoried and projections; compile, organize and analyze necessary associated materials

• Prepare and track requests and justifications for the purchase of materials, supplies and office equipment; follow up on purchase and procurement requests; review receiving documentation and reconcile all receiving problems; maintain records and spreadsheets of all requests

• Provide direct administrative, procedural, and informational resource support; work with staff to coordinate program workflow

• Coordinate all administrative aspects of special projects

• Compile data and create and maintain PowerPoint presentations for presentation utilizing computer programs

 

# SOAR

 

#LI-JR1

 

Requirements

 

Qualifications:

• Bachelor’s Degree in Business Management and Administration
• At least 5 years of experience

 

Skills:

• Strong organizational and time management skills
• Executive level support
• Expense reconciliation, project management/planning, timekeeping, fellowship program management
• Meeting coordination/minutes/summary reports
• Travel planning
• SharePoint
• MS Office
• Concur
• ITAS

 

Due to our contractual requirements and federal orders, including an Executive Order from the White House and an emergency regulation from the Centers for Medicare & Medicaid Services (CMS), the position for which you are applying requires that you provide proof of your vaccination status. If you are unable to receive the COVID-19 vaccine for medical reasons or because of a sincerely held religious belief, you may request an exemption from the vaccination requirement which shall be reviewed after the submission of requested documentation. If an accommodation is granted, the conditions may include weekly testing and masking. All Guidehouse employees also agree to follow any additional health and safety mitigation policies that may be required in the workplace.

 

Company Description

Dovel Technologies and its Family of Companies (Medical Science & Computing and Ace Info Solutions) were acquired in October 2021.

 

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

 

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

 

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance, including the Fair Chance Ordinance of Los Angeles and San Francisco.

 

If you have visited our website for information about employment opportunities or to apply for a position, and you require accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at 

 

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse, and Guidehouse will not be obligated to pay a placement fee.