Gastroenterology Account Manager-Pacific Northwest

San Francisco, California
Nov 27, 2021
Required Education
Bachelors Degree
Position Type
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Headquartered in the Chicagoland Area, AbbVie is a global research-based biopharmaceutical company formed in 2013.  The Company's mission is to create an innovation-driven, patient-focused specialty biopharmaceutical company capable of achieving sustainable top-tier performance through outstanding execution and a consistent stream of innovative new medicines.  With market leadership in attractive growth segments including Immunology, Oncology, Aesthetics, and Eye Care, AbbVie employs approximately 47,000 colleagues worldwide and markets medicines in more than 175 countries.

Account Development Leads (ADLs) will be responsible for facilitating contracting, account management, and coordination primarily for infusion provider accounts.  ADLs will provide appropriate insights to internal stakeholders, and help support infusion providers with product acquisition, education, and account management.  ADLs will engage and develop business relationships with key decision-makers including, but not limited to, C-suite, Operations Directors, Pharmacy Directors and Business Managers.  This dynamic and critical role requires an established leader with proven capabilities in the IV/Injectable buy-and-bill market and other areas of the pharmaceutical and health care industry. 

Major Responsibilities Include (but not limited to):

  1. Build and maintain strong business-to-business relationships with account decision makers responsible for purchasing/contracting decisions to support patient access.
  2. Responsible for providing insights to key internal stakeholders, facilitating contracting, and communicating approved contract terms with infusion sites of care.
  3. Responsible for integrating rapid changes in the customer landscape and changes in contracting approaches
  4. Implementing approved contracting strategies to achieve goals, consistent with AbbVie objectives and policies
  5. Support contracting with accounts, including pricing and purchasing communications
  6. Collaborate cross functionally to act as a liaison between AbbVie and customer decision makers to assist the execution of contracts consistent with established enterprise-wide policies, procedures, and guidelines.
  7. Assist contract processes by compiling information for contracts and working in coordination with centralized pricing committee and finance group
  8. Provide regular reporting of account trends
  9. Manage procurement challenges and support pricing changes
  10. Lead account management primarily with infusion provider models and contracted accounts
  11. Triage customer requests/troubleshooting to appropriate AbbVie extended team members in a timely and appropriate manner.

Candidate experience will determine grade level 

  • Extensive experience in buy-and-bill contracting, account management or similar analogue
  • Five to ten years of pharmaceutical experience preferred
  • Gastroenterology or immunology experience preferred
  • Demonstrated cross-functional team leadership; strong executive presence; established ability to work with diverse individuals, customers and teams
  • Outstanding oral, written and presentation communication skills
  • Proven ability to anticipate market events and changes in pricing policies and to timely develop ways to address with customers
  • Advanced understanding of the laws, rules, and regulations governing pharmaceutical contracting and marketing
  • Strong aptitude in finance and contracting
  • BA or BS required, advanced degree and/or advanced training desirable
  • Extensive travel anticipated within assigned geography (~50-60%)

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.