National Accounts Manager

Los Angeles, CA
Nov 24, 2021
Required Education
Bachelors Degree
Position Type


If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.

National Account Manager


Reporting to a National Accounts Director (NAD), the National Account Senior Manager is a key member of Amgens National or Strategic Accounts team. This individual is accountable for supporting the NAD in business development, field sales coordination, pull through, account analytics, collaborate with OCT AMs, and lead with Community & State across all Therapeutic Areas (TA) for Amgen. The ideal candidate will be able to work in a matrix environment across internal teams' Marketing, Sr. Management, National Account team, Sales RSDs and CA Senior Leadership.

Lets do this. Lets change the world. In this vital role you will work in team environment to support our business lines.

Account Management
  • Aid in the develop advanced concepts and techniques, solve very complex problems requiring high degree of ingenuity or innovation, work objectives are self-initiated, errors have major impact
  • Prepare and lead briefings and technical meetings for internal leadership and external management
  • Support in the development of business rationale and programs that enable pull-through of Amgen programs to achieve sales objectives
  • Develop and implement account specific plan, e.g. establish reimbursement coverage/access for Amgen products within payer community
  • Maintain and grow key executive relationships within customer base
  • Drive national & regional account sales by providing strategic direction to field sales organization to achieve established sales objective
  • Analyze sales results and identify growth opportunities
  • Input into the development of the POA in conjunction with customer marketing
  • Communicate business issues and opportunities on an ongoing basis to senior management; integrate corporate/marketing strategies into the organizational plan and structure; participate in the formulation of brand strategic plans and vision setting; assist in policy formulation and interpret policy and programs for dissemination to field sales organization
Contract Management
  • Represent Amgen as primary internal and external contact on contracts and relationships with key national accounts
  • Support in the design, negotiation, and measurement of contract(s) performance and proposal drafting to ensure optimal access, coverage, and reimbursement
  • Fiscal management of pricing and contract management
Marketing Partnership
  • Support the coordination of US Value Marketing and Brand Marketing to develop customer specific beneficial programs
  • Input, design, implement, and measure customer specific marketing programs

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The industry professional we seek is a highly dedicated and skilled with these qualifications.

Basic Qualifications:
  • Masters degree and 4 years of Sales, Marketing and/or Payor experience
  • Bachelors degree and 6 years of Sales, Marketing and/or Payor experience
Preferred Qualifications:
  • 3+ years of payer account management
  • 5 7 years healthcare product sales experience preferred
  • Knowledge and relationships with Managed Care market segmentation and product reimbursements, as well as, knowledge of medical and pharmacy reimbursement and impact to Amgen portfolio strongly preferred
  • Experience and knowledge in working with large Pharmacy Benefit Managers, Part B, C, and D, as well as Public and Private Payors across a portfolio of products and therapeutic areas strongly preferred
  • Corporate Accounts/Multiple Segment experience (e.g., NAD, PBM, etc.)
  • Experience in Account Management sales
  • Ability to develop and maintain long-term strategic partnerships with key customers by integrating mutual resources to achieve optimal outcomes
  • Proven track record of consistently achieving revenue target
  • Ability to effectively implement change initiatives
  • Strong demonstrated record of developing cooperative business relationships and building strong teams
  • Team leader with demonstrated success in inspiring and leading cross-functional business initiatives

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.