Sr QC Training Associate

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

The Quality Control (QC) Senior Training Associate will provide training solutions to support the business needs on the site. This will be done through the development and delivery of compliant and applicable training in accordance with regulatory, corporate, and site policies. This role will partner with Organizational Learning to ascertain training needs and develop required training programs.

The successful candidate will design and develop training material (e.g., PowerPoint slides, eLearning, skill checks, assessments), deliver instructor-led training, complete training session documentation, and follow up with trainees on failed assessments. You will work collaboratively with Organizational Learning and Quality Control subject matter experts to design and develop training materials, leveraging adult learning best practices. In addition to the day-to-day training responsibilities, the successful candidate will be able to independently manage continuous improvement projects related to the training program, the learning management system (LMS), and associated business processes. The role will also support and participate in corporate training initiatives.

The Senior Training Associate will also be responsible for reviewing current QC group training curricula, developing role specific modules to minimize unnecessary training and conducting training as needed. It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

Primary Activities Include:

• Deliver training in a variety of settings and audience size (e.g., classroom, small group, and 1:1). 
• Design and develop training content in a variety of formats including PowerPoint slides and eLearning. 
• Work collaboratively with Organizational Learning and functional areas. 
• Lead small to medium sized projects independently. 
• Create and foster collaborative customer relationships by focusing on meeting customer needs and responding to training-related questions/issues.
• Provide advice/guidance regarding potential training improvements to stakeholders.

QualificationsMust-Have

• Bachelor's Degree in a related field (education, communication, or science).
• 4+ years of experience in training, instructional design, or related field required.
• Excellent interpersonal skills and ability to interact effectively with all levels of employees, with a high customer service focus.
• Strong written, verbal, and presentation skills.
• Strong organizational skills, ability to handle changing deadlines.

Nice-to-Have

• 1-3 years of training facilitation and/or instructional design
• Successful completion of PGS Train the Trainer course
• Familiarity and knowledge of common enterprise systems, such as learning management systems, document management systems
• Knowledge of the DMAIC process
• Master’s Degree
• In-depth knowledge of drug substance / drug product testing

  
 

PHYSICAL/MENTAL REQUIREMENTS

This position will spend significant time in an office and training environment.  There may occasions when the person will be required to enter a warehouse or laboratory environment, in a training capacity, and must be able to wear all required PPE.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Standard M-F on-site work week, days.  No travel required.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Manufacturing

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