Group Leader

Memphis, Tennessee
Nov 17, 2021
Required Education
High School or equivalent
Position Type
Full time
Why Patients Need You

Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action.

What You Will Achieve

You will help Pfizer carry out the activities in distribution logistics centers to meet customer requirements, such as shipping and receiving requests, packing, storage, distribution of products, samples and promotional literature to domestic and/or international locations and associated customer service. You will act as a logistics facilitator to ensure all elements of the distribution process are coordinated in a way that customer requirements and time constraints are met. 

As part of the Technical Operations team, your prior work experience and ability to apply your breadth of knowledge will help you adapt the standard methods and procedures. You will help us identify required delivery and process improvements that drive increased efficiency, throughput and quality. You will arrive at decisions on which methods and procedures are the best fit for different work situations.

It is your hard work and focus that will make it possible for Pfizer’s customers and patients to receive the medicines they need, when they need them.

How You Will Achieve It
  • Manage own time, professional development and accountable for own results.

  • Prioritize own work flow and may assist in prioritizing the work flow of less-experienced colleagues.

  • Provide leadership to team members in support of achieving goals and objectives of the team and achievement of operating company service level agreements.

  • Support manager with customer disputes with robust root cause analysis and implementation of corrective action plan.

  • Identify Environment, Health & Safety (Local applications) opportunities and implement safety solutions in conjunction with Safety Engineer.

  • Partner with Customer Service, Transportation, Receiving, etc. to drive results.

  • Provide reports to manager and Customer Service of completed tasks and queries.

  • Support housekeeping, safety and quality targets.

  • Work with contracted guard service for oversight of inbound deliveries.

  • Monitor workflow and volume and manage operational supplies.

  • Comply with all governing regulations (e.g. Good Manufacturing Practices, good housekeeping practices and good documentation practices).

  • Support investigations and implement actions associated with Quality System findings. Lead Team Huddle meeting and review metrics

  • Support investigations and implement actions associated with Quality System findings (i.e. Quality Assurance Report(QARs), Events Reports (ERs), and Commitments (CT), etc).

  • Train and develop colleagues on operational processes.

  • Operate Material Handling Equipment


  • High School Diploma or GED

  • Understanding and comprehension of System Application & Products (SAP) functionality and T-Codes required for wave planning

  • Excellent knowledge of Warehouse Management Systems

  • Knowledge of Sarbanes-Oxley requirements

  • Strong collaboration, influencing and problem-solving skills team member, ability to contribute positively to the morale of the team

  • Good verbal and written communication skills

  • Ability to Operate Material Handling Equipment

  • Bachelor's Degree

  • Good Manufacturing Practices experience



Normal Indoor Warehouse requires 7 - 10 hours spent standing and walking on concrete on the Warehouse floor or 1-3 sitting are required.  Requires bending and twisting using proper ergonomic techniques.  Some lifting of packages of up to 40 lbs may be required..


Shift 10am - 6:30pm

Last Date to Apply for Job: November 30th

Eligible for Relocation Package: NO

Eligible for Employee Referral Bonus: YES


Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Logistics & Supply Chain Mgmt