Director - BTS Operations Management

Lake County, Illinois
Nov 11, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

  • Responsible for monitoring, evaluating, and driving exceptional departmental performance across multiple business areas. 
  • Design, oversight, and execution of business management routines, including strategic planning, financial, internal and external engagement, talent management, and management review. 
  • Identifies, plans, leads, and tracks priority activities and projects of strategic importance. 
  • Ensures global and cross-functional linkage and influence between department and internal and external partners. 
  • Works directly with and frequently as delegate for department leadership.
  • Primarily accountable for forecasting, construction, and management of budget across multiple business areas within department.
  • Responsible for short- and long-term forecasts, scenario development, and dynamically evolving models (e.g. Capital plan, LRP)
  • Provide leadership, analyzes budget favorability/unfavorability, and strategically manages with departments to ensure all Functional areas operate within the current Plan/Update budget. Partner with VP and department managers to financially plan upcoming initiatives and projects.
  • Tracks, evaluates, and dynamically manages vendor budgets with departments and vendor management teams
  • Leads cross departmental and cross-functional efforts to achieve multi-functional strategies and goals. Responsible for overseeing operations activities/ projects managed by others within department.
  • Designs, oversees, executes, and contributes to long-term strategic planning and for department, using insight, research, and strong business acumen. Responsible for leading effort to develop departmental goals. Develops departmental goals. Makes strategic decisions that affect the department and the division. Provides leadership to the department on strategic business issues.
  • Leads development of department external engagement strategy and annual plans, liaison with operational, scientific, and advocacy partners, and tracks portfolio of external activities including publications, congresses, regulatory/academic interactions, and industry consortia workstreams
  • Independently leads activities and multiple self-initiated major projects. Assists management in the selection of action plans that best meets business objectives. Anticipates and leads issue resolution. Assures project portfolio remains in alignment with strategic initiatives.
  • Oversees, coordinates, and monitors department business management routines including performance metrics, operating reviews, and management reviews. Ensures escalation and sustainable resolution and prevention of issues and deficiencies.
  • Liaison with other departments and functions within AbbVie to foster strategic partnerships, opportunity identification and realization, and issue resolution
  • Leads department communications including strategic objectives and messages, annual communication and forum planning, material development, and facilitation/delivery

  • Bachelors Degree and 10+ years experience 
  • Recognized leader in standard business procedures including project management practices, portfolio review, finance, and budgeting.
  • Demonstrated leadership skills with broad business orientation
  • Expert operations management experience of 5+ years in the pharmaceutical or health care industry. Proven track record for successful projects.
  • Recognized as an expert with knowledge of AbbVie, Software life cycle, contracting and purchasing..
  • Requires multi-faceted, broad-based experience in several functions
  • Is considered to have in depth knowledge of operational business needs, issues, mitigation plans, etc.
  • Operations experience with large budget and matrixed environment is required

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 10 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.