B2B Account Manager

Palo Alto, California
Nov 03, 2021
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time

B2B Account Manager will lead our B2B account management activities involving closing important contracts and managing on-going projects for new and existing clients. The coverage will mainly be in the U.S. market, but can be global as I Peace’s client base is diverse. The Manager will be responsible for B2B clients base development by building and managing the relationship using technical expertise and communicating effectively to sell I Peace’s cutting-edge cell products and services and keep our clients satisfied.

Job Duties and Responsibilities

  • Promote and explain I Peace’s products and services including GMP and/or research-grade iPSCs and custom iPSC manufacturing projects
  • Build, nurture, and manage strong, long-lasting customer relationships by communication skill and technical knowledge 
  • Demonstrate partnership approach with clients 
  • Support existing clients for on-going projects
  • Achieve growth and hit sales targets by collaborating with other functions including R&D and manufacturing in the company
  • Create and maintain an effective sales pitch deck 
  • Conduct market research and identify new opportunities
  • Search for new client leads and proactively approach to new clients 



  • Bachelor's or Master’s degree in cell biology or molecular biology preferred. Any similar knowledge with work experience in biology related services will be considered.  
  • Experience in cell therapy industry and/or iPSC related knowledge will be a plus 
  • 5+ years of relevant research and/or account manager experience in the biotech or similar industry  
  • Experience or willingness to work in a fast paced, startup environment 
  • Committed to continuous education through workshops, seminars and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Strong business sense and industry expertise
  • Excellent listening, mentoring, coaching and people management skills
  • Inclusive of different cultural backgrounds