National Market Access Account Manager

Working from Home
Oct 14, 2021
Biotech Beach
Required Education
Bachelors Degree
Position Type
Full time

The National Market Access Account Manager represents the Company’s marketed therapies to payer accounts, including major national, regional, and federal accounts. The National Market Access Account Manager works at the physician account level by liaising with providers to overcome barriers to patient access. A National Market Access Account Manager understands how to develop key customers and customer relationships within the Managed Care marketplace, executing on account plans that result in securing optimal product positioning with all accounts. This role also coordinates and communicates with other field teams (e.g., sales reps, MSLs) to successfully implement pull-through strategies to maximize national and regional coverage.  Additionally, the National Market Access Account Manager partners with other externally-facing functions, such as patient support services, SP/SDs, the patient hub, and more, to ensure that patients and providers experience minimal barriers to access.


  • Ensure end-user access, reimbursement support, and proper utilization management of marketed products by building relationships and formulating strategies at the key payer accounts and physician practices
  • Develop and cultivate relationships with a wide range of clinical, medical, pharmacy, policy, and executive contacts and advocates within all influential functions of the customer’s business at targeted payer accounts, provider offices, and federal customers
  • Prioritize account projects/initiatives that address changing customer and market requirements; presents business case for opportunity evaluation, including a broad view of the entire account impact and coordinates/manages project implementation
  • Communicate with Marketing, Sales and Patient Support teams regarding account-specific programs, activities, and pull-through messages
  • Partner with the sales team, patient hub, and SPs to identify accounts that are experiencing reimbursement issues and specific patients not moving forward due to insurance delays, problem-solving to address concerns both with system and individual situations
  • Identify issues and challenges with payer and provider accounts, engaging with appropriate resources for the development of customer solutions and contracts
  • Effectively and compliantly deliver presentations in the areas of disease state, clinical, academic, access, and business
  • Develop goals and account plans in alignment with Company’s market access strategies and execute comprehensive and complex initiatives in the market, such as financial analyses, strategy recommendations, and business plan development
  • Meet or exceed access objectives and functionally manage at an enterprise-level the optimization of product formulary and reimbursement positioning
  • Travel, as needed, to meet with payer customers, attend appropriate conferences, and with sales and regional colleagues to call upon key providers and influencers


  • Bachelors degree in business, life sciences, or related discipline; advanced degree preferred (e.g., MBA, MPH, NP, PharmD, Ph.D.)
  • 5+ years of experience within the pharmaceutical or biotechnology industries
  • Prior experience in oncology preferred
  • Prior experience with a single biopharma asset preferred
  • Experience working with at least one major US PBM (e.g., ESI, Optum, CVS) preferred.
  • Experience in and understanding of other commercial functions (e.g., marketing, market access, sales, insights/analytics, etc.)
  • Deep, broad and measurable relationships with payers
  • Must understand coverage and reimbursement for outpatient IV therapies
  • Deep understanding of Medicare required (Part B vs. Part D)
  • Understanding of legislative environment and major policy trends
  • Excellent interpersonal, oral, and written communication skills
  • Strong sense of urgency and self-motivation, ensuring successful achievement of Company’s goals and objectives through clear and concise written/verbal communication
  • Demonstrated ability to deliver results in competitive markets
  • Strong sense of urgency and self-motivation to achieve Company’s goals and objectives
  • Proactive, results-oriented, self-starter motivated by the desire to do the right thing for patients and caregivers
  • A true team player – authentic, humble, professional, able to build a positive team spirit and lead teams through the ups and downs of drug development, puts success of the Company and the overall commercial organization above own interests and support everyone’s efforts to succeed, grow, and develop
  • Ability and willingness to work effectively and seamlessly at multiple “altitudes” within the organization.  Maintains a “no job is too big or too small” attitude necessary to succeed in a start-up environment.
  • Adept at navigating international and cross-functional organizational matrices within a diverse and cross-cultural work environment


  • Willingness to travel to work-related meetings and functions, including overnight and/or weekend.
  • This can be a work-from-home position
  • Travel post-COVID-19 pandemic could be as high as 70%