Manager, Patient Recruitment & Retention (Remote/Virtual)

United States
Oct 08, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.


To enable AbbVie’s emergence as a world class R&D organization, the position supports the development and oversees execution of programmatic patient recruitment strategies within a therapeutic area built on a solid understanding of the patient, leveraging cutting-edge recruitment resources and resulting in successful acceleration of clinical trial recruitment. Position supports development and implementation of a multi-year TA/program recruitment strategy to establish effective recruitment planning and solutions for current and future pipeline products. Position also supports benchmarking and key performance indicators related to recruitment tactics and maximizing return on investment, driving continuous improvement to achieve world class clinical execution      


•Achieves cross functional collaboration establishing a strong understanding of the patient and global standard of care, leveraging relevant external and internal insights, and translating into actionable global recruitment and retention strategies to achieve study commitments
•Enables utilization of “Big Data” resources to inform clinical development programs, including site and patient geostrategy, patient inclusion/exclusion criteria, and patient recruitment and retention strategies
•Supports the application of risk-based thinking to clinical trial recruitment, identifying risks and establishing effective mitigation strategies to enable successful execution of the therapeutic area portfolio, and to establish effective programmatic strategies and resources to build for future success
•Enables the application of patient- and investigator-centric thinking within the clinical programs, ensuring that programs are seeking and incorporating insights from key external stakeholders in clinical development and study planning
•Maintains compliance with ICH GCP Guidelines, AbbVie Quality System and local and worldwide regulatory requirements; Ensures global compliance with corporate and divisional policies and procedures
•Keeps up to date on emerging and changing technologies, regulations, policies, and approaches with regards to patient recruitment. May represent AbbVie at external conferences regarding patient recruitment and retention
•Supports the development, maintenance, and effective training of the organization on patient recruitment and site engagement related standard operating procedures and policies
•Supports multi-year resource planning, budgeting and recruitment model/strategy to meet the needs of the therapeutic area(s) and drive cost efficiencies
•Serves as the Therapeutic area expert  on industry best practices related to patient recruitment and retention
•Fosters a culture of continuous process improvement. Growth and development of direct reports




•Bachelor's Degree in a scientific field required, Advanced degree preferred
•Minimum of 6 years + of pharma-related/clinical research experience with direct experience in patient recruitment and retention, and project management experience, or equivalent
•Leadership skills in a cross-functional global team environment with an an ability to influence and align stakeholders, and be a model and driver of AbbVie’s leadership attributes
•Strong analytical and critical thinking skills to evaluate complex issues from multiple perspectives and drive smart decision making. Excellent interpersonal skills with the ability to communicate persuasively and with clarity, flexibility and adaptability to changing requirements, resourcefulness and creativity
•Expertise in drug development, operations and resource/budget planning across global geographies


Key Stakeholders:

Peer colleagues in Development & Med Affairs responsible for the Scientific and Medical aspects of the program,as well as Strategic Clinical Operations, Clinical Program Development, Legal, Finance, Regulatory, Public Affairs, OEC, and Outsourcing


Significant Work Activities
Keyboard use (greater or equal to 50% of the workday)
Yes, 10 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.