Supply Chain Tech I

Kalamazoo, Michigan
Oct 05, 2021
Required Education
High School or equivalent
Position Type
Full time


The Supply Chain Technician I position reports to the Demand/Supply Coordinator & Supply Specialists TL in Supply Chain Operations (SCO).

Initiate, review and maintain orders and documentation for one production area (DP or API) for use in warehousing and distribution.  Maintain and monitor inventory management systems to ensure data accuracy and customer service.  Initiate, review, and correct special packaging orders and other MRP orders.  Initiate, review and correct customer orders and track progress towards the required customer due dates.  Use inventory and materials management practices and policies to ensure customer requirements as well as production schedule deadlines are met and data accuracy is maintained. Work closely with Operations, Quality, Warehouse and other internal and external Customers to problem solve, resolve issues and ensure that customer service and inventory goals are met.  Ability to participate on teams or in special projects.  Review Standard Operating Procedures as required.  Detail oriented and complies with all regulatory guidelines and GMP’s.


Functional/Technical Knowledge:  Knowledge of basic discipline.  Knowledge of industry practices and standards.

Problem Solving and Innovation:  Develop solutions to routine problems following established Pfizer policies and procedures.

Discretion, Latitude, Level of Independence:  Works under general supervision.  Follows specific, detailed instructions. 

Impact and Organizational Contribution:  Contributes to the completion of routine tasks.  

Teamwork/Influence:  Contacts are primarily within immediate work group or within normal process-related work flow.

Time Span of Work:  Daily tasks and deliverables. Results can usually be measured on daily, weekly or monthly basis.

Leader Behaviors:

General Characteristics:  Everyone a leader..."Find a way to lead."  Learning the organizational "ropes".    Learn activities and tasks associated with own role.  Intro to leadership/values.  Alert to how some leader behaviors apply to self and role.

Focus on Performance:  Consistent delivery of assigned, on-time, as promised, high quality work.  Basic company/industry knowledge (purpose/products/structure).  Strong evidence of curiosity and some signs of initiative.  Begins developing relationship networks.

Inclusive Environment:  Welcomes new members.  Advocates for inclusion of others.  Shares information with teammates/work partners.  Works well with people who have different ideas, perspectives and cultural backgrounds.  Shows empathy and understands the importance of being sensitive to others' feelings.

Open Discussion and Debate:  Shows curiosity about, and openness to, other points of view.  Has basic awareness of his/her impact.  Accepts and uses feedback.  Listens actively and clarifies expectations.  Demonstrates courtesy and professionalism in interactions with others.  Expresses frustrations and concerns in an appropriate manner/avoids sarcasm.  Supports decisions even if own opinion doesn't prevail.

Manage Change:  Reacts helpfully to imposed/unanticipated changes when announced.  Asks for assistance if necessary.  Contributes to creative conversation (e.g., brainstorming and innovation).  Adapts successfully to shifting priorities, modifications to procedures and processes.

Develop People:  Contributes when team is in feedback "mode".  Offers own feedback.  Helps to clarify comments of others.  Shows evidence of concern for own and others' development.  Shows an interest in continuous learning and personal development.  Accepts and acts on feedback and coaching.

Align Across Pfizer:  Works well with colleagues from other business units.  Asserts own point of view but puts equivalent energy into seeking and trying to understand other functional/unit perspectives.   Learns the firm's values and vision.  Complies with all firm policies and procedures.  Shows concern for company-wide well-being.


Education: High School Diploma or GED

Experience: Minimum of 2-3 years w/HS Diploma or GED

Language Skills: Effective Written and Oral Communication Skills

Computer Skills: Microsoft Applications, SAP, etc.




Office work environment. Use of hearing and eye protection is required when in designated manufacturing environment.




Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Logistics & Supply Chain Mgmt