Project Manager EAP
Bionical Emas is the only CRO to combine Clinical Development, Early Access Programs and Clinical Trial Supply, delivering a unique, seamless approach to bring life-changing medicines to patients around the world. With clients, staff and offices around the globe, we offer a varied and international experience. Our clients range from smaller biotech’s to large global pharmaceutical companies, all with different needs and expectations. As a business, we have invested heavily in ensuring we have the systems, processes, and people, to deliver for the very varied requirements of our clients. The culture of Bionical Emas is friendly, flexible and supportive, where all staff are encouraged to grow, develop and exceed their expectations.
Main Responsibilities • Be the client point person for program delivery on a number of EAPs• Lead regular client meetings and stakeholder management • Deliver against program specific KPIs and account relationship development objectives• Coordinate all necessary internal resource to deliver outstanding client experience and service throughout the lifecycle of every program, as directed by the Project lead and/or line manager• Provide each client with a tailored service for individual requirements to ensure service offerings exceed client expectations• Support the development of industry leading systems and processes to ensure successful program delivery• Identify and escalate operational efficiencies and program enhancements• Support the business development team with any required activity• Support broader EAP activity as required, including marketing and internal projects• Promote patient centricity throughout all activityKey things we are looking for • Project management experience for at least 2 years• Outstanding track record of client facing service levels• In depth knowledge of the drug development process and pharma industry experience• Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, Project and Visio• Effective time management skills and ability to manage competing priorities• Desire to maintain awareness of industry trends• Sets the highest personal standards• Bachelor's degree in a Healthcare/Science related subject• Desire to maintain awareness of industry trends in the Early Access Space• A skilled and compelling communicator who can motivate, effectively manage customer expectations and build strategic partnerships with clients• Effective presentation skills, relationship building and networking skills• Other languages desirable
Make a difference At Bionical Emas, we are committed to supporting our clients and our staff, so that they can bring life-changing medicines to patients around the world. Join Bionical Emas on our mission to make a difference.