SFTP - System Administrator/Technical Customer Relations

Employer
GRAIL, Inc.
Location
Working from Home
Posted
Sep 30, 2021
Required Education
Bachelors Degree
Position Type
Full time
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

SFTP - System Administrator/Technical Customer Relations 

What if we could detect cancer early before symptoms begin? At GRAIL, we develop technology that detects cancer early, when it can be cured. Grail is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. We are supported by leading global investors within the pharmaceutical, technology, and healthcare industries with a mission and passion to deliver our world-class technology focusing on our next-generation sequencing, population-scale clinical studies, and state-of-the-art technology to improve the scientific understanding of cancer biology and to develop its multi-cancer early detection blood test. For more information, please visit www.grail.com

Grail is looking for a Site Reliability - System Administrator to manage and improve the infrastructure that software engineers rely on across all stages of our product development cycle. You will have the opportunity to collaborate with cross-functional teams including Software Engineering, IT, Clinical and Lab Operations, and Data Science to improve software development productivity and safety with new tools, automation systems, and security strategies. You will be in a position to empower the engineering team with the platforms they need as we work towards detecting cancer!

Responsibilities
> - Provide support for Grail’s SFTP site running on AWS.
> - Setup and facilitate new clients on Grail’s platform.
> - Provide assistance with troubleshooting data exchange-related issues.
> - Suggest improvements to our data exchange environment to increase our availability and reduce our failure rate.
> - Ensure all transfers maintain proper levels of security by enabling secure protocols and encryption end to end.
> - Contribute to project work, including upgrades, migrations, and enhancements.
> - Consult with clients on new or changes to existing transfers.
> - Ability to think outside the box, take initiative, facilitate and collaborate effectively with IT & business teams.
> - Maintain compliance to avoid risks of outages or compromised data
> - Communicate ideas and information effectively via oral and written communication to diverse audiences
> - Supporting multiple operational and infrastructure related projects

Minimum Qualifications:
> - College degree or 2 years of equivalent work experience
> - Strong knowledge of networking protocols including and not limited to: TCP/IP, DHCP, SMTP, FTP, SFTP, SSH, RDP, Telnet, OSPF, VLANs, Wi-Fi.
Linux: CentOS, Ubuntu
> - Investigates, troubleshoots, and documents any changes performed on network infrastructure.
> - Prepares documentation for the purpose of providing written reference and/or conveying information.

Preferred Qualifications:
> - Scripting languages for systems management: Bash, Python
Single Sign-on SAML, OAuth2 & OpenID
> - Knowledge & Certifications of Amazon Web Services
Terraform
> - Understanding of RDBMS technologies: PostgreSQL/MySQL

Grail is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, GRAIL has made the decision to require all U.S. employees receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

GRAIL, Inc. and its affiliates and subsidiaries ("GRAIL") does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between GRAIL and Agency describing the services and specific job openings (“Agreement”).  GRAIL may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place.  Any email or verbal contacts with any person within GRAIL is inadequate to create a binding agreement.   Agencies without an Agreement are requested not to contact any hiring managers of GRAIL with recruiting inquiries or resumes.  Agencies interested in partnering with GRAIL may contact GRAIL's HR Department through our Customer Service team.