Associate Director, Patient Services Training

Lake County, Illinois
Sep 29, 2021
Administration, Training
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

  • Leading / Driving the training strategy process, including analysis, design, development, implementation, and evaluation of performance focused training curricula to continuously improve the capabilities of the US Sales Organization.
  • Developing the franchise training team through effective coaching and leadership for success in current trainer role and for future commercial leadership opportunities.
  • Building effective relationships to work collaboratively with Senior Commercial Management, Cross-functional partners, Marketing, T&D and other groups leading AbbVie learning initiatives, to drive performance through consistent development and delivery of effective commercial training.

  • Bachelor’s degree required
  • 8-15 years' experience in pharmaceutical / healthcare sales/ sales management/ or patient services with demonstrated success in developing & leading effective sales teams required
  • Technical degree preferred or a degree in business or related field is acceptable if combined with relevant training and sales or experiences
  • Experience in patient services, marketing and/or commercial training preferred
  • Knowledge of instructional design systems or extensive experience in training, development of training and curriculum design are also desirable

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 50 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.