Lab Software Support Engineer

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

As a Lab Software Support Engineer at GRAIL, you’ll enjoy working directly with the software development team, clinical operations, research scientists and assay designers resolving lab data requirements, performing custom configurations of our LIMS, and utilizing scripting, data integrations and SQL migrations. You will support the clinical and R&D teams in problem solving by finding solutions to get lab derived data effectively and accurately recorded into our system and develop scalable workflows for operational teams.
You Will:

• Understanding lab processing workflows for GRAIL products and studies across multiple distributed systems 
• Supporting our custom in-house built LIMS and working with software engineers to design solutions for scaling GRAIL research, clinical, and manufacturing operations.
• Developing and configuring clinical assay software using custom GRAIL systems in collaboration with lab operators, assay designers and automation engineers.
• Collaborating with internal partners to understand their LIMS data needs and how our systems can support them
• Mentoring and guiding other team members to help improve their skills and elevate the software organization.

Your Background Should Include:

• At least 1 year of proven experience working within LIS/LIMS, clinical systems, software, database or data lake architectures
• Knowledge of SQL, MySQL, and/or other query languages for data migrations
• Solid understanding of general-purpose scripting languages such Python, bash/csh, etc.
• Sound analytical and problem-solving abilities.
• Proven effective written and verbal communication skills.
• Being collaborative and the ability to lead projects.
• Willingness to guide others and learn new techniques.
• Experience with AWS infrastructure preferred. 
• Experience with database migration, performance tuning, and optimization preferred.
• Experience with web applications and web development preferred.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, GRAIL has made the decision to require all U.S. employees receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

GRAIL, Inc. and its affiliates and subsidiaries ("GRAIL") does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between GRAIL and Agency describing the services and specific job openings (“Agreement”).  GRAIL may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place.  Any email or verbal contacts with any person within GRAIL is inadequate to create a binding agreement.   Agencies without an Agreement are requested not to contact any hiring managers of GRAIL with recruiting inquiries or resumes.  Agencies interested in partnering with GRAIL may contact GRAIL's HR Department through our Customer Service team.