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Trade Show & Event Specialist

Employer
Santen, Inc.
Location
Emeryville, CA, United States
Start date
Sep 26, 2021

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Discipline
Clinical, Clinical Medicine
Required Education
Bachelors Degree
Position Type
Full time
Hotbed
Biotech Bay

Job Details

COMPANY DESCRIPTION:
Santen is a specialized pharmaceutical company with a 130-year heritage focused exclusively on ophthalmology. With sales in over 60 countries, Santen’s 4,000 global employees work to deliver life-changing therapies that make hope a reality for people facing vision impairment and loss. Santen Inc., located in Emeryville, CA (North America HQ), contributes important research & development and commercialization efforts. This office is home to about half of our 300-total staff in North America, including our Toronto, Canada site and our recent acquisitions of Eyevance Pharmaceuticals (Fort Worth, TX) and InnFocus (Miami, FL).

We are in search of top talent to help us meet our important goals and large growth plans.

ABOUT THE POSITION:

The Trade Show & Event Specialist manages assigned congresses, trade shows and events, including planning and coordinating the required logistical operations. Communicates congress information and plans collaboratively with commercial marketing and field sales timely to meet tradeshow registration deadlines. Provides on-site supervision of congresses/conventions, order booth services, track booth properties, develop booth layouts, and manage hotel housing. Collaborates cross-functionally with U.S. Commercial Marketing, Global Medical Affairs, Medical Science Liaisons, and Sales. Oversees projects, reports on trade show results, and recommends continuous improvements for maximum results. Responsible for controlling budget and allocation of expenses for each event activity.

ESSENTIAL DUTIES AND KEY DELIVERABLES:
  • Works with stakeholders to develop strategic event messaging and other assets required to support tradeshows and events.
  • Manages booth assets, set-up and tear-down, event execution, staffing and training, and results reporting.
  • Manages meeting/convention logistics and budget responsibilities.
  • Partners with external vendors providing services to support any event to ensure costs saving efforts are maximized. Provides ideas and solutions for meeting content and flow.
  • Manages and tracks event expenses including budget-to-actual performance throughout the year. Foresees and communicates any revenue risks and opportunities. Follows event metrics/goals/benchmarks and track/report progress against them.
  • Coordinates updates to show materials and booth graphics as necessary including graphic design, printing, and production.
  • Recognizes current and changing trends that can be utilized to increase success for shows and events.
  • Manages relationships with outside vendors and hotel contacts, societies, general contractors, as well as negotiates and manages cost-saving efforts.
  • Manages all show logistics including shipping/receiving of booth assets.
  • Responsible for onsite decisions regarding financial and/or logistical changes.
  • Partners with Marketing Managers, Product Managers, Medical Communications, Medical Science Liaisons, when necessary to ensure that they are kept informed on the status of events, planning meetings, and updates are coordinated and facilitated.
  • Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
  • Keeping abreast of all industry-related happenings, cost of outside services/products, site inspect hotels for partnership opportunities and contract negotiations.
  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is compliant with all company policies.
  • Adhering to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Physical Activities: This position will be working in an office environment, utilizing typical office equipment. This position requires 20% travel. Some heavy lifting is required as well.

QUALIFICATIONS:

Core competencies, education, and experience.
  • 5+ years executing trade shows or events within a marketing department required.
  • Project management experience in a high-volume, fast-paced environment.
  • Pharmaceutical, medical device, or biotechnology industry experience strongly preferred.
  • Ability to effectively produce concurrent deliverables and collaborate across business functions.
  • Skilled at project management of multiple, concurrent activities to ensure completion within target dates, managing shifting priorities.
  • Knowledgeable in, and successful history of managing external resources and suppliers.
  • Knowledgeable of the graphic design and printing processes; able to give clear creative direction, develop and work within production timelines.
  • Understanding of basic convention center logistics including shipping, vendor services, and rules/regulations.
  • Highly organized, attentive to detail, deadline-driven, and responsive to both internal and external stakeholders.
  • Experience with budgets and understanding of basic accounting functions.
  • Familiar with a variety of concepts, practices and procedures within a particular field. Relies on extensive experience, organizational skills and judgment to plan and accomplish goals, performs a variety of tasks.

Other
  • This position must have the ability to operate within the business organization through communication and interaction effectively with peers, as well as superiors. Strong interpersonal skills are needed to solve problems by clarifying the real issues and roadblocks to minimize conflict. Strong verbal communication skills.
  • This position must be able to work independently at job sites while being accountable.
  • The Trade Show Specialist must be able to stay focused and get things done in a highly deadline-driven environment.
  • The candidate must be creative, proactive, analytical, and inspired by a vision of how things could be.

Location
  • Emeryville, CA

COVID-19 Vaccination Requirement: Santen requires anyone working on-site or visiting company offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved. Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with Santen.

For more information about our company and the work experience, please visit www.santenusa.com and https://www.santenusa.com/career-culture

Company

Santen is a global pharmaceutical and medical device company focused solely on ophthalmology. We’re committed to serving serious unmet needs by developing innovative solutions that protect vision and, in turn, preserve quality of life for people around the world.

Santen USA, located in Emeryville, CA, is an important part of our ophthalmic research, development, and commercialization efforts worldwide and the home of our regional business teams. By leveraging our deep industry knowledge and a network of external partners, we aim to deliver game-changing therapies and make hope a reality for people facing vision impairment and loss.

Our deep roots start in Japan, Santen’s worldwide headquarters, where the company began in 1890. Since then, Santen has become an established leader in the Asian and European prescription ophthalmology marketplaces and continues to expand across global markets, including the United States. Today, Santen employs more than 4,000 people worldwide and sells specialty ophthalmic products in more than 60 countries.

With a clear focus on vision, we aim to deliver the highest quality products, to act with integrity, to earn the trust of our partners and customers, and to deliver sight-saving innovations to physicians and patients who are waiting for them.
 

 

Company info
Website
Location
6401 Hollis Street
Emeryville, CA 94608
United States

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