People Services Specialist (HR Operations)
- Employer
- Ipsen Biopharmaceuticals, Inc.
- Location
- Cambridge, Massachusetts
- Start date
- Sep 24, 2021
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- Discipline
- Administration, Clinical, Clinical Medicine
- Required Education
- Associate Degree
- Position Type
- Full time
- Hotbed
- Genetown
Job Details
Title:
People Services Specialist (HR Operations)Company:
Ipsen Biopharmaceuticals Inc.Job Description:
The People Services Specialist will provide functional subject matter expertise in Workday within the HR Service Center. This role provides HR operations support to employees, business leaders, other Shared Services and Human Resources teams. This position serves as a point of contact for assigned functional areas and ensures data integrity in all HR IS systems, operational excellence in maintaining HR data, testing of system changes/upgrades, creation of data reports and analyzing data flows for process improvement opportunities.
In addition, the position will support coaching, mentoring and training of Employee Experience Associates as well as HR communication projects. This position also supports HR Operations projects as assigned.
Main Responsibilities & Job Expectations- Serve as HR systems “Super User” and lead the HRIS systems entry, maintenance, trouble-shooting, ensuring data integrity for all processes
- Build curriculum to train, coach and mentor HR Associates on Tier 0 process and system assignments
- Coordinate system related projects and process improvement: integration implementations, enhancements and upgrade activities HR processes, policies and practices that impact accuracy and efficiency.
- Ensure data integrity across HRIS systems via reporting, clear processes and system administration.
- Maintain electronic employee files.
- Maintain internal databases and systems; developing custom reports to meet the requirements of HR team and Business Partners.
- Prepare the documents required for payroll, gather appropriate documentation and coordinate with payroll team.
- Provide exceptional customer service to inquiries and requests
- This role may provide dedicated support to global HR/IS projects as assigned and / or support HR CoE communication projects
- Bachelor’s degree required or 10+ years relevant HR / IS experience
- Minimum 2 years’ of HRIS experience; Workday experience is required
- Oher HR / IS system knowledge, such as ADP is preferred
- HR operations project management experience
- Ability to work closely with other corporate and HR functions including IT, Compensation & Benefits, Talent Acquisition and Payroll
- Excellent follow-up and customer service skills along with strong interpersonal skills
- Demonstrated ability to communicate effectively, verbally and in writing across all levels of the organization; sound public speaking skills
- Ability to identify and resolve problems in a timely manner
- High level of responsibility regarding confidential information
- Strong analytical skills and attention to data quality
- Systems implementation/upgrade experience
- Advanced MS Office skills in particular Excel
Company
Ipsen (Euronext: IPN; ADR: IPSEY) is a global, biopharmaceutical group focused on innovation and specialty care. The group develops and commercializes innovative medicines in three key therapeutic areas - Oncology, Neuroscience and Rare Diseases. At Ipsen, we focus our resources, investments and energy on discovering, developing and commercializing new therapeutic options to provide hope for patients whose lives are challenged by difficult-to-treat diseases. Ipsen's North American operations and headquarters are located in Cambridge, Massachusetts, where our fully integrated biopharmaceutical team across External Innovation and Partnering, Research & Development (R&D), Manufacturing and Commercial collaborate. Cambridge is home to Ipsen's third global hub, in addition to R&D centers in Paris-Saclay in France and Oxford in the United Kingdom. With additional offices in Basking Ridge, N.J. and Mississauga, Ontario, Ipsen employs approximately 600 people in North America. For more information on Ipsen in North America, please visit www.ipsenus.com or www.ipsen.ca.
- Website
- https://www.ipsenus.com/
- Phone
- 617-679-8500
- Location
-
1 Main Street
Unit 700
Cambridge
MA
02142
United States
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