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IT Specialist II

Employer
Just - Evotec Biologics
Location
Seattle, WA
Start date
Sep 24, 2021

View more

Discipline
Clinical, Clinical Medicine
Required Education
Bachelors Degree
Position Type
Full time
Hotbed
BioForest

Just-Evotec Biologics is seeking a highly motivated and creative IT Specialist to join a fast-paced, collaborative, and multidisciplinary team to provide IT support to end users and systems.  The ideal candidate will have experience implementing and supporting Windows, Mac, and Linux Operating Systems.

Responsibilities:

  • Directly responsible for the deployment, support, and troubleshooting of end user devices such as laptops, workstations, printers, tablets, phones, and audio/video services.
  • Provision and manage assets, standardize PC imaging and new user PC setup.
  • Work with infrastructure teams to assure proper backup systems are setup and functioning.
  • Deploy workstations and install applications on both client and servers as needed.
  • Contacting vendors as needed for troubleshooting and resolving issues.
  • Creation of user accounts in applications as needed following administration procedures.
  • Must be able to work on multiple user's issues across multiple technologies simultaneously.
  • Must be able to work at both the Seattle and Redmond locations.
  • Must be able to work in a laboratory environment to install and troubleshoot computer component of laboratory equipment.
  • Perform internal customer support with tact and appropriate prioritization.

Qualifications and Education Requirements:

  • Bachelor's Degree or technical institute degree in Computer Science, Information Systems, or other related field; or equivalent work experience.
  • 2+ years of experience supporting IT systems and end users.
  • Strong troubleshooting and collaboration skills.
  • Familiarity with working in a medium to large Active Directory domain environment.

Preferred Qualifications

  • Background in the Biotech/Pharma industry preferred but not required.
  • Experience with basic server and networking support and troubleshooting.
  • Basic understanding of cloud services, such as Amazon Web Services is preferred.

Worker

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