Application Support Engineer

Location
South San Francisco, CA
Posted
Sep 23, 2021
Hotbed
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Graphite Bio is a clinical-stage biotechnology company focused on harnessing the power of targeted DNA integration. Graphite Bio uses next-generation CRISPR based technology platforms for developing curative gene correction-based stem cell therapies for serious and life-threatening genetic diseases with inadequate existing treatment options

The Role:
In this newly created role, you will support our organization by maintaining systems required for proper operations and improvement of various systems like LIMS, lab interfaces, lab applications. You will participate in gathering requirements for implementing lab workflows. Implement and manage various applications used by research groups. You will also manage day-to-day availability and support for all systems and Lab interfaces. Drive initiatives to implement, upgrade, develop the projects. Gatekeeper for managing access to different systems. Provides training for end-users to adhere to system use guidelines. Manage vendor interactions to build/customize the systems according to requirements.

What You Will Do:
  • Configure, administer and maintain LIMS and ELN applications.
  • Working with teams to gather requirements and implement the optimal solutions with help from vendors
  • Troubleshoot system errors and implement remediations
  • Root cause analysis and potential fix/solution for recurring problems
  • Build and maintain user guides, how-to videos/documents for LIMS workflows and lab applications
  • Mange SaaS applications like Confluence, Jira, SmartSheet, SharePoint

What You Will Bring:
  • Hands-on experience administrating and configuring LIMS systems (preferably Benchling LIMS) and associated applications
  • Good communication skills
  • Familiarity with lab instrument integrations and automation
  • Hands-on knowledge of at least one scripting language preferably Python
  • Familiarity with writing SQL queries to extract data and build custom reports


Fit with Graphite Bio’s culture:
Ability to build strong relationships with co-workers of various backgrounds and expertise
Ability to function at a high level in a team setting whether leading the group or acting as an individual
contributor
Values-based leadership consistent with Graphite Bios’ Core Values
Excitement about the vision and mission of Graphite Bio 
Flexibility
Integrity

Compensation/ Benefits:
Competitive salary with equity 
Health benefits

Graphite Bio is an equal opportunity employer, and all qualified applicants will receive consideration for
employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, or disability status, or any other characteristic protected by law.