Robotic Engineer and Fleet Maintenance Lead

Location
8969 Kenamar Drive, Suite 104, San Diego, CA
Salary
Market competitive plus generous benefits
Posted
Sep 22, 2021
Hotbed
Biotech Beach
Required Education
High School or equivalent
Position Type
Full time

About the Role

The ideal candidate for this role will have a combination of mechanical and technical skills and passion, and a curiosity and problem solving ability. Fleet maintenance is critical to our core platform. In addition, we are looking for a team player with strong communication and organizational skills.. The candidate will be an integral part of our systems integration team.

Responsibilities, but not limited to:

  • Initial setup, calibration, and deployment of Opentrons OT-2 automation robots.  https://opentrons.com/ot-2
  • Be able to travel to customer sites to deploy new installations of the OT-2.  10% travel time estimated initially.
  • Train new customers and internal staff on the use, calibration, and preventative maintenance of the OT-2.
  • Work with onsite staff to ensure OT-2s are performing as expected and to solicit feedback on performance and technical issues.
  • Work with our internal Engineering team in developing experiment Labware components and ways to improve experiment Protocols.
  • Maintain and manage an inventory of all OT-2s, components and accessories.
  • Develop and perform “burn-in” process for new OT-2s before being deployed.
  • Develop and perform an ongoing, regular maintenance procedure and schedule.
  • Manage and maintain the OT-2 reservation application which allows users to reserve OT-2 resources.  Microsoft PowerApps (will be trained).
  • Respond to and manage Help Desk tickets related to OT-2 issues and support.
  • Responsible for installing, testing, and validating our software applications on robotic workstations.
  • Work with and oversee external contractors when necessary.
  • Provide progress, and reports to supervisors.
  • Provide technical training to internal users and support staff.
  • Identify problems and suggest improvements.
  • Create clean and orderly code.

Qualifications:

  • Minimum 2 years’ experience supporting and maintaining robotic automation systems.
  • Experience with robotic automation software, and manipulation of labware and protocol definition files.
  • Ability to work closely within a team as well as to interact with diverse members of the company at large.
  • Able to work full time.
  • Microsoft Office 365 administration and proficiency with all core software applications (Outlook, Word, Excel, Power Point, SharePoint, Teams, OneDrive, Office 365 Administration)
  • Experienced in installing, repairing, and troubleshooting Windows based desktop/laptop computer hardware and peripherals
  • Experienced in installing and troubleshooting wireless and mobile communications