Senior Manager Access Marketing Out-of-Pocket Support

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.

Live

What you will do

Lets do this. Lets change the world! In this vital role the Senior Marketing Manager of Out-of-Pocket (OOP) Support is part of the Affordability team and reports to Patient Access Capability Director.

You are responsible for strategy, development, and ensuring affordability and access to therapies through the management of various patient Affordability programs enabling patients to get started on the prescribed treatment as quickly as possible.

Relocation benefits available. Remote workers will be considered.

Responsibilities for this role will include the following:

• Develop and execute patient OOP-specific strategies for short and long-term affordability solutions, including completing goals and priorities to accomplish and measuring and tracking success

• Lead, supervise, and foster the career development of the Affordability team

• Manage copay and coinsurance programs that provide patient cost-sharing assistance, including method of grant issuance

• Find opportunities for bridge programs to provide access to therapy while BV occurs to ensure the patient treatment is started quickly and is uninterrupted; coordinate transition from bridge program to insurance coverage

• Ensure appropriate support patients whose benefits require a prescription switch with solutions that facilitate a smooth transition and reduces gap between treatments

• Identify appropriate offerings of clinical trial options that provide starter therapies to patients and ensure no gap in treatment during coverage transition

• Collaborate with Hub vendor (via regular meetings, reports, and other communications) in establishing SOPs for patient affordability and access support service offerings (including identification of points of entry)

• Supervise development and execution out of pocket support resources including relevant trainings

• Work cross-functionally with other business units as well as internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards

• Serve as an advisor for OOP Support for every brand

• Evaluate opportunities across the entire PSP portfolio

• Remote applicants will be considered

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization

OR

Masters degree and 4 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization

OR

Bachelors degree and 6 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization

OR

Associates Degree and 10 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization

OR

High school diploma / GED and 12 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization

Preferred Qualifications:

• Self-starter, ability to work under limited supervision and coordinate multiple projects

• 3 or more years working closely with marketing, compliance, healthcare company or related experience

• Experience with customer service / call center operations

• Experience working with copay or patient support programs

• Confidence in working with various levels of staff

• Experience leading or being a part of a cross-functional project team

• Experience working with key internal or external partners, establishing, communicating and leading teams to timelines and project targets

• Experience critically evaluating process and establishing creative solutions

• Advanced skills with Excel and PowerPoint

• Utilization of Project Management tools, methodologies, and practices

• Strong project management skills, lead and run projects from concept to completion in a matrix and, at times, ambiguous environment

• Strong verbal and written communication skills; ability to clearly and successfully present information

• Quick learner, proactive, takes initiative, goal oriented and results driven

• Strong interpersonal skills, negotiation skills, active listening, and relationship management skills

• Ability to influence others while fostering a value-based environment of high performance and fairness

• Demonstrates creativity and foresight in anticipating and solving complex project issues

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.