Senior Associate IS Security Engineer

The Incident Response (IR) Analyst will be part of a distributed team and will work with their global counterparts to lead all aspects of all day-to-day 24hr operations and functions provided by the Cyber Security Operations Center (CSOC) and other security groups.

You will be directly responsible for coordinating, training and equipping Amgen employees and contractors in a manner directly aligned with Amgens culture, principles and core values.

In the capacity of Incident Response Analyst you will contribute to all security operations standard operating procedures, field manuals, and operating instructions. As part of the investigation or remedial processes you will have to engage with key business and operational partners in handling the detection, response and remediation of cyber related attacks on Amgens global enterprise.

The IR/Cyber Security Operations Analyst is a leader in Amgens Cyber Security Organization and is encouraged to contribute to and deliver services and projects that support the mission, priorities and objectives of the organization.

This role is based in Tampa, FL.

Job Responsibilities:

You will contribute to the Americas Global Incident Response (IR) Operations and partner with the Cybersecurity SOC along with the Singapore-based Incident Response Manager to ensure continuity of 24/7 security services. Areas of responsibility include:

• Contribute to strategy and continuous improvement for Global Incident Response Program
• Fulfills critical role as Incident Response Commander directly responsible for IR activities throughout Amgens Americas Region
• Provides direction and guidance for workforce job proficiency by contributing to comprehensive professional development plans
• Lead security event monitoring, management and response
• Deliver accurate incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
• Ensure Service Level Agreement (SLA) compliance and process consistency to achieve operational objectives
• Contribute to integration of standard and non-standard logs in Security Information and Event Monitoring (SIEM) solution
• Revise and develop processes to strengthen Security Operations
• Partner with team including staff augmentation (Contract Workers (CW)) and outsourced services pertaining to the CSOC
• Lead coordination efforts with necessary partners to better understand activity or actions and their impact to Amgen's environment.
• Maintain and upkeep relevant playbooks for response
• Translate complex technical incidents into business language and be able to present the same to different audiences
• Demonstrate, integrate, and collaborate on improving existing information security solutions and services to address any gaps or deficiencies in the CSOC to address security risks.
• Collaborate with other Information Security teams and provide CSOC insight to where limited information security controls or solutions are present
• Lead efforts to integrate critical CSOC data into Information Securitys metrics program to enable critical strategic, operational, and tactical decision making
• Provide mentorship and training on areas of expertise to Information Security and Amgen teams
• Collaborate, maintain and build relationships with Amgen and other parties that may impact Cybersecurity services and technologies
• Have an understanding of the Operational Technology (OT) environment such as Human Machine Interfaces (HMI) and Programmable Logic Controllers (PLC).

Basic Experience and Education

Masters degree
OR
Bachelors degree and 2 years of related experience
OR
Associates degree and 6 years of related experience
OR
High school diploma / GED and 8 years of related experience

US-Based role:

• Broad knowledge of the workings of security-related controls like firewalls, intrusion detection systems, anti-malware, secure gateways, security monitoring, data encryption and other industry-standard techniques and practices.
• Extensive experience with security application tools and systems, such as Cylance, Domain Tools, O365: Security & Compliance Module, QRadar, Phantom, Symantec Endpoint Protection, Tanium, Tufin, ThreatGrid
• Ability to understand and quantify risks. Determine methods of addressing the risks and gaps to implement appropriate security controls
• Proficient in Incident Management and Response
• Experience in security device management and SIEM (QRadar, Splunk)
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.
• Proficient in preparation of reports, dashboards and documentation
• Good communication and leadership skills
• Experience in performing vendor management
• Ability to handle high stress situations
• Ability to piece together different and complex technologies and solutions to help provide a solution that meets security requirements
• Detailed knowledge of digital network telecommunications including TCP/IP and other related network protocols.
• Practical Knowledge of Information Security standards and policies like ISO 27001/27002, NIST, and others
• Excellent verbal and written communication skills
• Effective working in global teams with the ability to effectively communicate and interact with a broad range of people and roles
• Accepts responsibility and personal accountability
• Successful management of multiple priorities
• Must be collaborative, placing priority on the successful completion of team goals
• Must be highly motivated and able to work effectively under minimal direction
• Experience with complex technologies that impact security
• Master Degree in Engineering, Information Systems, or Computer Science
• At least 3 years as a security analyst supporting a multinational organization
• Working towards a CISSP or equivalent security-related industry certifications

We understand that to successfully sustain and grow as a global enterprise and deliver for patients we must ensure a diverse and inclusive work environment. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.