Senior Project Manager EAP
- Employer
- Bionical Emas
- Location
- UK or US
- Start date
- Jul 30, 2021
View more
- Discipline
- Information Technology, Project/Program Management
- Required Education
- Bachelors Degree
- Position Type
- Full time
Bionical Emas is the only CRO to combine Clinical Development, Early Access Programs and Clinical Trial Supply, delivering a unique, seamless approach to bring life-changing medicines to patients around the world. With clients, staff and offices around the globe, we offer a varied and international experience. Our clients range from smaller biotech’s to large global pharmaceutical companies, all with different needs and expectations. As a business, we have invested heavily in ensuring we have the systems, processes, and people, to deliver for the very varied requirements of our clients. The culture of Bionical Emas is friendly, flexible and supportive, where all staff are encouraged to grow, develop and exceed their expectations.
Main Responsibilities • Lead the management of a number of priority client accounts; including program delivery, finances and continued organic growth of the account• Work closely with the Business Development lead for assigned accounts to map and manage the current and ongoing opportunities • Be the client point person for program delivery on a number of EAPs• Coordinate all necessary internal resource to deliver outstanding client experience and service throughout the lifecycle of every program• Provide each client with a tailored service for individual requirements to ensure service offerings exceed client expectations • Lead all client meetings and stakeholder management • Develop industry leading EAP environmental and regulatory knowledge, and share best practice with clients • Create and deliver against program specific KPIs and account relationship development objectives• Support the development of industry leading systems and processes to ensure successful program set up and delivery• Map timelines and project plans for program launch• Work within an account specific budget in line with forecasts• Identify and escalate operational efficiencies and program enhancements to promote continuous improvement• Ensure quality and regulatory requirements are met and ensure all country-specific requirements are followed• Engage with clients to understand their perspectives and challenges – seek ways to improve our service to overcome these challenges• Seek new business opportunities for the EAP business and identify leads for other divisions within Bionical Emas• Understand the full Bionical Emas business model and ensure clients are aware of Bionical Emas’s full-service offering • Promote patient centricity throughout all programs • Efficiently manage line reports, ensuring they have a clear development plan, are meeting objectives and supporting assigned programs, in particular time managementKey things we are looking for • Project management experience • People Management experience desirable • Outstanding track record of client facing service levels• In depth knowledge of the drug development process and pharma industry experience• Demonstrated commitment to patient access to critical treatments• Knowledge of GDP, PV, GCP and EAP regulations• Experience working in a matrix organization• Effective presentation skills, relationship building and networking skills• Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, Project and Visio• Effective time management skills and ability to manage competing priorities • Bachelor's degree in a Healthcare/Science related subject desirable• Desire to maintain awareness of industry trends in the Early Access Space• Sets the highest personal standards • A skilled and compelling communicator who can motivate, effectively manage customer expectations and build strategic partnerships with clients• Other languages desirable
Make a difference At Bionical Emas, we are committed to supporting our clients and our staff, so that they can bring life-changing medicines to patients around the world. Join Bionical Emas on our mission to make a difference.
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