Salesforce Administrator and Business System Analyst

Burlingame, California, United States
Jul 30, 2021
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time

We are looking for a Salesforce Administrator and Business System Analyst with demonstrated experience providing end user support, technical analysis, and implementation. This position will contribute to both daily tactical work and strategic initiatives.

  • Administer and support Salesforce including security design, user setup, user training, daily operational support, and developing reports and dashboards on demand
  • Design/configuration of custom objects, workflow/process builder, visual flows, custom fields, validation rules, page layouts, and fixing issues
  • Work collaboratively with cross-functional business stakeholders, provide technical solutions, translate business requirements into technical designs
  • Create project plans, requirement documents, test plans, test scenarios, conduct testing, and document business processes
  • Deliver and maintain user guides, training documents, administration guide, and validation documents
  • Manage communication expectations and progress updates

  • 3+ years of systems administration and business system analyst in Salesforce, including Pardot, Sales Cloud, CPQ, Service Cloud, Dashboard, and Forecasting
  • In-depth understanding of permissions in Salesforce; Roles and Profiles, Organization-wide sharing defaults, and Permission Sets
  • Demonstrated experience/capability as a business system analyst or project manager to perform end to end project cycle, from business requirements, solution design, testing, documentation, deployment, and fixing problems in production

  • Salesforce Administrator 201 Certification and/or CPQ Certification are desired
  • Experience with Agile Development and SCRUM delivery methodologies and tools is a plus
  • Experience with SAGE X3 V12, Doclink, OneSource is a big plus
  • Demonstrated ability to collaborate with and manage cross-functional, virtual teams and stakeholders, communicate with both technical and business teams
  • Biotech or Pharma industry experience and understand GxP and CSV concept preferred

  • Classification: Full-time position
  • Compensation: Competitive and commensurate with experience; equity package
  • Benefits: Medical, dental, and vision; 401(k) and more

Inflammatix is an equal opportunity employer and does not discriminate on the basis of race, ancestry, color, religion, sex/gender (including gender identity), pregnancy, childbirth, related medical conditions and breastfeeding, national origin, age, sexual orientation, marital status, registered domestic partner status, military and veteran status, physical or mental disability, medical condition, genetic characteristic, or any other characteristic protected by applicable law.