Quality Operations Associate

McPherson, Kansas
Jul 30, 2021
Required Education
Bachelors Degree
Position Type
Full time


Quality Operations Technician (QOT) provides Quality Assurance (QA) technical assistance to the Quality Operational Professionals (QA/QOP) and Operations Professionals (Operations) providing on line support to the manufacturing operation in the detection of process drift and the prevention of deviations.  The QOT role is responsible for assessing real time quality impact in support of deviation management.  

Entry level Manufacturing Quality Assurance role that entails accelerated experience and learning to develop and apply academic subject matter expertise within a dynamic pharmaceutical manufacturing environment, providing opportunities for growth and development.  

Interactions include Operations, Quality Assurance, Quality Control, Process Engineering, Technical Services, and Compliance.


  • Responsible for online collaboration with Manufacturing and QOP teams providing support and detection of manufacturing process drift.
  • Provide real time support for investigations, applying standardized investigation principles and tools to ensure non-conformance investigations are accurate, defendable and follow DMAIC principles.
  • Cooperative role to learn Quality principles and pharmaceutical GMP concepts by partnering with senior Quality Assurance professionals. Participate in Peer Reviews.
  • Develop competency with quality risk management principles.
  • Actively engage in deviation Triage and communicate investigation requirements and needs.
  • Assist or complete data analysis using Pfizer systems and common software to create investigation effectiveness and status metrics.
  • Lead Operations colleagues through prevention and investigational analysis procedures and processes.


  • Bachelor’s degree in Engineering, Business or Science, with 0-3 years of relevant work experience.
  • Able work in a team environment or independently with minimal guidance.
  • Demonstrated desire to understand how things work and get to true root cause.
  • Strong sense of ownership, Collaborative/Active Listener
  • Understanding of Microsoft Office programs, including Word, Excel, Outlook, MS Project or equivalent.  


  • Bachelor’s degree in Chemistry, Biochemistry, Microbiology, or other science related discipline. 



  • Office position with significant time in the production environment. 
  • May be required to aseptically gown.


  • Position may require some weekend and off shift presence as business needs dictate.
  • Successful candidate may be required to complete various levels of gowning certification in order to enter and support manufacturing areas.

Other Job Details:

  • Last Date to Apply for Job: August 3rd 2021
  • Eligible for Relocation Assistance: Yes
  • Eligible for Employee Referral Bonus: Yes

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Quality Assurance and Control