Program Manager, Clinical Quality Assurance

San Francisco, California
Jul 29, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Primarily responsible for leading the management of GCP quality activities in support of studies and projects across one or more clinical programs to drive proactive quality management, and ensure compliance with corporate policies and functional procedures and applicable global regulations. 

As the primary GCP quality interface cross-functionally in R&D for the product, this individual will influence and provide oversight of activities that include execution of the Comprehensive Quality Strategy game plan, informal surveillance, assessments as appropriate, design and execution of a “fit for purpose” audit program with the goal of submission-ready quality data, first pass approvals by health authorities for market authorizations, and bringing our compounds to our patients.  This is an independent contributor role that will influence across matrix organizations. 


  • Develop and manage project timelines and deliverables for the RDQA Comprehensive Quality Strategy plan, including a lead role in Risk and Issue Management 
  • Assess the success and effectiveness of the quality system and assure inspection readiness by designing an audit program of internal and external compliance audits and applicable assessments
  • Interpret, explain and apply applicable current governmental regulations, guidelines, policies and procedures to study protocols and associated activities   
  • Prioritize activities to ensure objectives of studies/programs are met
  • Interact with Development Operations organization and supporting functions to ensure quality compliance across all aspects of clinical development;  Identify and mitigate potential clinical quality risks and escalate to management; Leverage knowledge of clinical development to maintain program oversight and influence proactive quality management through quality related activities; Provide project/program leadership in quality as a team member across clinical development functions
  • Anticipate, influence, and determine present and future business needs in support of quality for a drug development program
  • Lead the effort to articulate and present an integrated cross-functional and comprehensive quality strategy plan
  • Identify and implement balanced fit-for-purpose quality management; Develop and recommend strategies and tactics for success
  • Identify and remove barriers that could impact program objectives, priorities, timelines, and quality.  Communicate risks and mitigations to management
  • Serve as the primary program quality liaison during health authority inspections



  • Bachelor’s degree in a physical science, life science, nursing, pharmacy or equivalent experience required
  • 5+ years of pharmaceutical industry experience in GCP quality assurance or regulatory affairs or clinical development or clinical operations (oncology-specific a plus, but not a requirement). Prefer 1+ years of GCP QA auditing experience
  • Successful and progressive leadership experience in motivating teams to anticipate and deliver strong operating results, as well as to meet or exceed customer expectations.
  • Problem solving abilities required at both strategic and operational levels, ability to identify and resolve issues related to quality and compliance with global and local regulations, polices, and procedures.  This involves both internal cross-functional problem solving as well as issue resolution between functional areas and external collaborators.
  • Demonstrated ability in strategic planning and cross functional execution
  • Proven track record utilizing core and technical competencies in managing projects in support of clinical research
  • Strong understanding of global Pharma, clinical development and operations, legal and regulatory environments
  • Experience in preparing/presenting key information
  • Comprehensive knowledge of the interrelationship among other RDQA GXP functions and with business functions to serve as a good business partner

*Potential for remote arrangement

Significant Work Activities
Keyboard use (greater or equal to 50% of the workday)
Yes, 15 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.