Director, Information Technology

Location
South San Francisco, CA
Posted
Jul 29, 2021
Ref
FS21-282
Hotbed
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time

We are looking for an experienced Director, Information Technology who will be responsible for the overall planning, organization, and execution of all information technologies within the organization as well as hands on user support. This position reports to the Vice President, Finance. This jack‐of‐all‐trades position will also provide end to end IT support for users and systems. To succeed in this role, we expect you to bring an innovative mindset, scientific curiosity, a lot of energy and pragmatism.

About Catalyst Biosciences, the Protease Medicines company

Catalyst is a research and clinical development biopharmaceutical company focused on addressing unmet medical needs in rare disorders of the complement and coagulation systems. Our protease engineering platform has generated two late-stage clinical programs, including MarzAA, a subcutaneously (SQ) administered next-generation engineered coagulation Factor VIIa (FVIIa) for the treatment of episodic bleeding in subjects with rare bleeding disorders. Our complement pipeline includes a pre-clinical C3-degrader program partnered with Biogen for dry age-related macular degeneration, an improved complement factor I protease for SQ replacement therapy in patients with CFI deficiency and C4b-degraders designed to target disorders of the classical complement pathway as well as other complement programs in development.

Responsibilities

  • Proactively identify technology improvement, prioritizing projects for the benefit of the company and its employees.
  • Partner with key business leaders to identify, evaluate, select, implement, and maintain business systems that are deemed critical to the company’s success.
  • Become the face of IT, ensuring company visibility into the company’s IT programs and practices.
  • Develop a three-year roadmap of existing system as well as those required in the future, prioritizing each based on the business needs and company milestones.
  • Manage application life cycles by understanding and using key needs and upgrade timelines to prioritize and schedule project-related resources.
  • Collaborate with customers, vendors, and business partners to maintain day-to-day service desk operations; accountable for overall adherence to defined SLAs; ensure team commitment of outlined key performance indicators (KPIs); support technology modernization efforts.
  • Research, recommend, and manage implementation of these technology improvement projects.
  • Identify training opportunities, implementing successful guides and education programs for the company around IT best practices, data protection and business applications.
  • Develop, implement, and administer IT policies for all employees and systems in areas including but not limited to security, data management, data retention, and appropriate use.
  • Continually assess technologies, vendors, calling plans, etc. to perform ROI cost management analyses. 
  • Maintain on premises Windows servers, ensuring operating system and security patches are updated regularly.
  • Seek opportunities to migrate existing onsite resources to cloud based environments such as MS Azure.
  • Maintain network, cloud‐based phone systems, tablets, workstations, laptops, videoconferencing, and remote access VPN network solutions.
  • Provide end‐user support on a variety of heterogeneous computer hardware and software issues by identifying, researching, and resolving technical problems.
  • Lead and drive team in the successful performance of technical problem analyses to resolve system or application issues.
  • Provide IT leadership related to group and company processes for onboarding and offboarding as well as support for all company employees, contractors, interns, etc.
  • Proactively implement dashboards for managing all software/hardware licensing, warranties, vendor contracts and relationships, as they pertain to IT.
  • Proactively manage IT security related protocols such as Firewalls, Anti-Virus, Anti-Phishing and Malware appliances and lead periodic cybersecurity reviews.
  • Partner with IT SOX and GxP leadership to successfully execute and maintain our IT SOX and GxP compliance program.
  • Provide architectural guidance and oversight across projects and technology platforms; ensures guiding principles and technology standards are followed.
  • Manage IT consultants to distribute workload and skillsets as required.

**Title/Level to commensurate with educational and professional experience.

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or a related field, or equivalent work experience.
  • 10+ years’ experience working within information technology, focusing on small to medium sized business (PC and Mac environment).
  • MCSE: Cloud Platform and Infrastructure, CCNA, Sec+, CISM preferred.
  • Proven track record of leading IT teams in high-growth environments.
  • Strong understanding of Windows Server environments (File Server, AD DC, Exchange etc.).
  • Strong understanding of SLA support requirements.
  • Comprehensive understanding of network architecture, cloud technologies & SaaS applications.
  • Experience in the most current technologies, with a focus on identifying market and application trends.
  • Strong problem solving, and communication skills required.
  • Excellent verbal and written communication skills.
  • Project and vendor management experience.
  • Software development abilities a plus but not required.
  • Strong understanding of SOX, GxP controls, experience in an FDA-regulated environment.
  • Knowledge of Compliance requirements related to 21 CFR, Part 11 and GDPR.
  • Advance knowledge on technology such as: MS Office 365, Zoom, Okta, Mac, and Windows.

Education and Certification

  • Bachelor’s Degree in Computer Science, Information Technology or a related field, or equivalent work experience.
  • Preferred: MCSE: Cloud Platform and Infrastructure, CCNA, Sec+, CISM.