Field Access Specialist, Neuroscience - Northern California/Bay Area

San Francisco, California
Jul 28, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

The Neuroscience Field Access Specialist (FAS) acts as an alternative in-office resource that is available to address HCP questions about patient access.  The FAS calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the AbbVie Neuroscience portfolio.  The FAS provides expertise on coverage and common access and reimbursement challenges affecting AbbVie Neuroscience products.  The FAS responsibilities include educating on the access and reimbursement support tools available from Abbvie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures. 

Specific Responsibilities:

  • Educate HCPs on patient support programs, including access and reimbursement support tools and services
  • Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution  
  • Educate on resources available to address access issues
  • Provide local expertise in regards to national/regional payor policies in order to educate providers on payer issues, coding changes, and appropriate claims submission processes
  • Liaise with Abbvie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility
  • Report back payer trends related for approved products to Patient Services and MHC account management teams  
  • Establish and maintain relationships with appropriate providers within territory
  • Remain current on key managed care, reimbursement, and policy activities



*Level of the role will be determined based on candidate experience level. 

  • Grade 18
    • At least 3 years of experience in Neuroscience with experience in Managed Health Care, Payer Account Management, and/or Access and Reimbursement
    • Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
    • Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services
    • Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care
    • Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
    • Strong understanding of drug acquisition and dispensing in the Neuroscience space (Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
    • Strong understanding of access and reimbursement support service centers and how to effectively interact in a compliant fashion
    • Excellent territory and account management skills
    • Bachelor’s degree
    • Valid driver’s license
  • Additional Grade 19 Qualifications
    • 5 or more years of industry experience in access and reimbursement or account management
    • Extensive experience educating others on payer processes, requirement for coverage, and other access related situations for specialty medicines
    • Strong track record of leadership within current role

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Significant Work Activities
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Yes, 75 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.