Utilities Value Stream Lead

CSL Behring
Kankakee, Illinois
Jul 28, 2021
Required Education
Bachelors Degree
Position Type
Full time

With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL’s therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

Job Description

The Utilities Lead Supervisor is responsible for supporting utilities engineering, site manufacturing, site labs, site warehouse and administration departments in all matters related to the establishment and operation of the utilities systems for the Kankakee facility.

Supervisor will have cross-functional knowledge and experience to support all Plant Utilities.

Applies a solid understanding of theories/practices toward the effective operations and maintenance of the utility equipment. Participates in the plans and execution of important operational and maintenance assignments. Assure cGMPs, SOPs, Division Procedures and Good Engineering Practices are appropriately followed in all activities. The incumbent has the responsibility and accountability to keep the facility and equipment in the assigned area operating in an effective and compliant manner.


  • Provide guidance on the activities of the client services (supervisors, operators and technicians) to assure safe, timely, efficient and compliant operation and maintenance of all systems.

  • Oversee and manage equipment failure investigations and quality deviations through the triage process to ensure timely resolution of any issues thus assuring a continuous supply of utilities and state of compliance with all applicable standards, methods, procedures, licenses and regulations.

  • Responsible to support change control activities, the implementation of CAPA items, perform investigations and determine/implement long lasting corrective actions and preventative measures.

  • Provide assistance with projects that enhance reliability for all Utility Systems.

  • Lead and participate in weekly GEMBA walks throughout the site (manufacturing and utility work environments), reporting and submitting work orders as well as incident observations in Zaptic accordingly.

  • Responsible to support the Value Stream’s and attend their daily Tier meetings addressing all utility related items in their area.

  • Support client services with CSL specific transfer of knowledge, training to continuously improve skills and team performance.

  • Coordinate, oversee and manage contractors as needed to meet the responsibilities of the department.

  • Maintain equipment in sound condition, report and record deficiencies with recommended corrective actions.

  • Responsible for ensuring logbooks are correct and updated, work orders are tracked to completion and all equipment work related activity is properly documented and closed.

  • Evaluates clients performance in the completion and execution of technician related work orders and task lists. Ensure completion of these executions are done in a timely, efficient manner.

  • Periodically verify appropriate training for client service employees on the shift (including but not limited to cGMPs, job skills, safety, etc.)

  • Assists the department in developing policies, programs, SOPs, and quality standards to meet current industry, corporate quality, and external regulatory requirements.

  • Assist the Manager in operational oversight and leadership while interfacing with Manufacturing, Metrology, Maintenance, Validation, QA, QC, R&D, Regulatory and various outside contractors.

  • Track, monitor, assess and report operating and performance data that give insight and indication of the stability and robustness of equipment and systems on an ongoing and forward-looking basis as well as establish metrics to track the execution of preventive maintenance orders vs. due dates.

  • Communicates effectively with the Manager on issues and needs of the department.

  • Completes any other duties/responsibilities assigned by senior management.


  • BS preferred in a scientific or technical field or an Associate Degree in a technical or related field with a minimum of 3 years prior utilities supervision or leadership experience.

  • In lieu of a Bachelor’s Degree, a minimum of 5 plus years of experience in a regulated facility in a leadership role and/or a supervisory capacity.


  • Experience working in a Union environment is preferred.

  • Extensive knowledge of utility systems (Clean and Plant Utility Systems), cGMP and FDA regulated environments.  

  • Knowledge of and familiarity with other plant operations, such as Manufacturing, QC/QA, etc.

  • Able to manage multiple priorities in a utility plant environment.

  • Proven ability working on cross-site project initiatives.

  • Must have strong communication skills (verbal and written) and be able to produce documentation, reports and other written communication.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.