IT Applications Analyst-QC Systems

Troy, New York, United States of America
Jul 16, 2021
Required Education
Bachelors Degree
Position Type
Full time
We are looking for an IT Applications Analyst to join our global team to monitor, maintain, and design and implement changes to multiple instances of electronic laboratory notebooks servicing cross-functional end users. You will be the first line of defense for infrastructure, server, and application issues ensuring system health and performance. You will contribute to creative configuration solutions for business needs from requirements gathering to implementation.

As an IT Applications Analyst, a typical day might include the following:
  • Effectively identifying and resolving system issues and communicating items to management, business process owners, and users
  • Providing end-user support for QC Systems including troubleshooting problems at the application, server, and infrastructure level.
  • Leading IT Applications systems security access and periodic audit trail reviews
  • Performing daily business administrative tasks related to functional support and general user account, roles, access, and privilege administration.
  • Installing systems updates, patches, services packs, and hot fixes.
  • Monitoring applications for readiness, availability, and trend analysis.
  • Identifying and resolving application inconsistencies and defects.
  • Authoring documentation, including, converting User Requirement Specifications to a Detail Design Specification, writing Configuration Test Plans and summary reports
  • Providing SME support and working closely with cross-functional departments on projects to develop, implement and enhance the system, including change control
  • Working with Validation and Quality departments to ensure IT Applications are implemented following development life cycle approach.
  • Coordinating with other IT Applications team members to implement the system in an efficient and integrated manner.
  • Training other IT Applications employees

This job might be for you if you:
  • Enjoy both collaborating with a team as well as working independently to detect issues, formulate responses, and implement solutions
  • Have the innate ability to balance multiple projects, prioritize them and execute them independently
  • Find working in an ambiguous environment with changing priorities exciting
  • Enjoy driving a creative mindset and collaborating to design, implement, and modify processes and procedures to improve workflow or discover ways to simplify business processes.
  • Exhibit a degree of ingenuity, creativity and resourcefulness in a sometimes evolving and ambiguous environment.
  • Have strong analytical and organizational skills, as well as excellent written and verbal communication skills.
  • Possess a unique blend of business and technical savvy.

To be considered for the IT Applications Analyst (QC Systems) position, applicants should have a BA/BS in Computer Science or a related field along with at least 2 years of relevant experience. We may consider an equivalent combination of education and experience. Applicants with a relevant BA/BS and 5+ years of relevant experience may be considered for Senior IT Applications Analyst. Level will be determined based on qualifications relevant to the role.

Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels!

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need.