Amgen

Specialist User Experience Designer

Employer
Amgen
Location
Thousand Oaks, CA
Posted
Jul 12, 2021
Ref
R-116776
Required Education
High School or equivalent
Position Type
Full time

We are seeking a specialist user experience designer to join our team to develop an insight driven sensing capability with a focus on executive user experience and decision making. As part of this role you will part of a product team of data scientists, business analysts, software engineers and others working together to develop a visionary new capability for Amgen. You will work closely with the product owner and consumers to understand user needs, prototype and evaluate design options, recommend improvements and help prioritize features based on user engagement. The team will rely on your leadership to ensure the users voice is a driving force in building and advancing this capability.

Key Responsibilities Include:

  • Partner with the overall product owner and other team members to conceptualize and evolve the product vision
  • Facilitate design thinking and design sprint workshops
  • Plan and conduct user research to develop and maintain personas, experience maps, or other artifacts that reflect research insights
  • Establish information architecture and content strategy for the capability
  • Conduct comparative design analysis and/or heuristic evaluations, and develop associated findings and recommendations
  • Build, review, refine, and deliver design artifacts such as wireframes or prototypes to illustrate product vision, concepts, and/or design options
  • Draft usability review plans which outline research goals, tasks, and facilitator questions to be covered during usability review sessions
  • Facilitate one-on-one usability review sessions, document and analyze key insights and observations, and produce findings and recommendations
  • Guide the product team in how it considers trade-offs and options regarding design and feature choices for better adoption and experience
  • Establish relevant UX measures as part of a broader set of key performance indicators
  • Educate the product team on core UX techniques and principles
  • Collaborate with fellow UX practitioners across the company to share insights, seek/provide design feedback, and help mature Amgens user-centered practices

Basic Qualifications:

Doctorate degree

OR

Masters degree and 3 years of directly related experience

OR

Bachelors degree and 5 years of directly related experience

OR

Associate degree and 10 years of directly related experience

OR

High school diploma / GED and 12 years of directly related experience

Preferred Qualifications:

  • Work experience designing solutions that enable optimization of decision-making using data and analytics to drive insights
  • Professional experience as a user experience designer or researcher, including a proven ability to conduct user research, facilitate usability reviews, conduct heuristic design reviews, wireframe, and prototype
  • Experience interviewing and interacting with senior leaders
  • Experience working as a member of a product team and to partner with software engineers, business analysts, product owner, and others
  • Outstanding written and verbal communication skills, with ability to craft high-quality artifacts
  • Detailed and analytical with the ability to multi-task and effectively set expectations
  • Creative problem-solver who proposes clearcut design options rooted in a deep understanding of user needs and context
  • Intellectual curiosity coupled with quantitative and qualitative analytical skills, aimed at advancing effective user-centered solutions
  • Proficient in Microsoft Office Suite, Miro, XD, Balsamiq, and Optimal Workshop
  • Possesses a clear grasp of how UX methods align with software development approaches, including Agile

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.