Director, Vendor Management - Business Technology Systems

Lake County, Illinois
Jul 09, 2021
Required Education
Bachelors Degree
Position Type
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.


Provides the vision, strategy and direction for Strategic vendor management which includes Technology Asset Management and Telecom Expense Management.   This role provides senior leadership to create technology vendor strategies that support business goals.  This role will have enterprise-wide impact and influence. Builds collaborative partnerships with technology and functional domain vice presidents.  Objectives are defined in collaboration with Abbvie leadership and results assess from a 2-5-year perspective.<br/>This position interfaces with leaders of our key suppliers to ensure quality, performance, collaboration, and cost containment through internal/external governance.


•This position interfaces with Snr. leaders and our key suppliers to ensure quality, performance, collaboration, and cost containment through internal/external governance.
•Leads vendor governance, oversight &amp; performance strategy including trending &amp; reporting of KPI’s by establishing processes and controls to ensure contract negotiations are properly planned and executed in such a way to maximize value and minimize risk.
•Meet budget expectations (~2000 external vendors spend of ~200-$500 million), resource projections and metrics needed to execute the strategic vision and tactical plansFormulate sourcing strategies, collaborate with Purchasing, Architecture and BTS stakeholders on negotiation preparations.
•Provide management and oversight for the Technology Asset Management function including HW/SW provisioning, license compliance management and Software audit management.
•Provide management and oversight for the Telecom Expense Management function to promote standardization, controls and efficiencies for optimizing our telecom expenses and operations.
•Build high performing teams that ensure alignment of individual and corporate goals
•Make decisions and provide recommendations that have a significant long-term impact on Abbvie and affect the financial, employee and/or public relations posture of Abbvie.
•Develops cross functional relationships with vendor and internal stakeholders, which includes business and procurement teams, and act as an escalation point to promote vendor accountability, remove dependencies, and build standardization.



•Bachelor’s degree in a relevant field such as business economics or computer science, Master preferred.
•Must have 10+ years of experience, including 3+ years working with global technology vendors, negotiating and managing complex contract lifecycles and vendor relationships
•Demonstrate a high level of core, technical and leadership competencies, including experience managing teams of at least 20 people with a resource mix of managers, employees, matrixed teams, virtual teams, contractors, and managed service providers.
•Proven ability to drive outstanding employee performance and engagement through developing, coaching, motivating, energizing, and inspiring team members.
•Possess good communication and decision-making skills
•Demonstrate expertise with analysis of payment conditions, contracts, and documents.
•Deep market knowledge of IT products, and services (hardware and software) and current trends

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 15 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.