Technical Writer

Menlo Park, CA, United States
Jul 04, 2021
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit

Our team is a small group of pioneering software technical writers in a startup environment. We are looking for a writer to help us support our compliance efforts and to provide useful documentation for our software engineers, product and project managers, and clinical professionals. In this role, you will write software development plans, architecture guides, and procedures using documentation tools to review, route, and publish content.

You Will:

• Create software documentation including development plans, architecture guides, user guides, Application Program Interfaces (APIs), and various procedures.
• Help create and maintain software documentation best practices, standards, and templates.
• Help manage an internal glossary and wiki.
• Track your work using an issue-management tool based on Agile methodology.
• Use an electronic document management system to route, review, and store documentation.
• Develop a working knowledge of laboratory procedures, diagnostic assays, genomic sequencing, clinical trials, laboratory automation, and bioinformatics data analysis.

Your Background Should Include:

• 3 years experience documenting software development, preferably in a regulated industry, such as healthcare or life sciences
• Technical writing skills with experience creating procedures, user guides, and process diagrams
• Demonstrated grammar and editing skills, with experience using style guides
• Familiarity with compliance methodology, preferably with medical devices
• Experience managing documentation projects independently and as part of a team


• Experience working with the Google suite (Drive, Docs, Sheets, etc.)
• Experience using the Veeva document management system
• Experience using the Jira issue-management tool Experience using the Confluence wiki tool

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GRAIL, Inc. and its affiliates and subsidiaries ("GRAIL") does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between GRAIL and Agency describing the services and specific job openings ("Agreement"). GRAIL may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within GRAIL is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any hiring managers of GRAIL with recruiting inquiries or resumes. Agencies interested in partnering with GRAIL may contact GRAIL's HR Department through our Customer Service team .