QC Program Lead

Worcester, Massachusetts
Jun 13, 2021
Quality, Quality Control
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Title: QC Program Lead


The QC Program Lead is responsible for the oversight of QC Laboratory Planning and Scheduling within the Plant QC Group. Areas of responsibilities may include long-term resource and equipment forecasting for presentation to site leadership as part of AbbVie Operations Long-Range Planning (LRP). Additional responsibilities may include short-Term forecasting for enablement of efficient and effective laboratory scheduling, maintenance of laboratory planning and scheduling applications, evaluation and presentation of laboratory KPI's, and cross site harmonization of planning/scheduling processes.


•Maintain/manage laboratory planning/scheduling application, ensuring accurate configuration for laboratory workflows and timely prioritization of laboratory samples to enable automated scheduling to laboratory staff.
•Monitor, maintain, evaluate and report out laboratory KPI's. Collaborate with Laboratory Management to identify and implement process changes that enable continuous improvement.
•Participate in cross site harmonization of laboratory planning and scheduling process, and enable deployment of automated planning/scheduling application to laboratories throughout the network.
•Gather laboratory demands and prepare resource and equipment utilization forecast for presentation to Site Leadership as part of AbbVie Operations LRP process.
•Maintain short-term forecasts to ensure effective and efficient laboratory scheduling, with goals to increase sample "batching" while reducing overall testing cycle times.



•Bachelor's Degree; preferably in life sciences
•7+ years of experience in the biopharmaceutical or related industry with at least 5 years of experience in a laboratory setting.
•Experienced in program/project/product management or experienced with management of personnel.
•Strong written and verbal communication skills
•Strong knowledge of laboratory workflows and quality systems
•Strong technical competency with electronic systems; Highly experienced in the use of MS Office applications required, experience with SmartQC Laboratory planning and scheduling software preferred.

Significant Work Activities
Yes, 10 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.