Lab IT Technician and Coordinator

Employer
Lundbeck
Location
Bothell, WA, United States
Posted
Jun 10, 2021
Ref
1922
Hotbed
BioForest
Required Education
Bachelors Degree
Position Type
Full time
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck Seattle BioPharmaceuticals (Lu-SBP), located in Bothell, Washington, is the Process Development Center of Excellence for Biologics within the global Lundbeck CMC organization. Since integrating into Lundbeck in October 2019, Lu-SBP has supported commercial launch of Lundbeck's first biologic product (Vyepti) and advancement of a growing biologics pipeline in collaboration with our Copenhagen-based Late-Stage Development and Production groups. The Lu-SBP team leads and supports the development of new product candidates from cell line development through commercial validation of Drug Substance and Drug Product manufacturing processes. Join us on our journey of progress & innovation dedicated to addressing the vast unmet medical needs associated with brain disease!

SUMMARY:

The Lab IT Technician and Coordinator will support both the Lundbeck Seattle Biopharmaceutical organization and Lundbeck La Jolla Research Center. The role primarily focuses on supporting IT systems in the lab and also acts as IT coordinator for the two sites. The individual will collaborate closely with scientists in both locations as well as with IT colleagues in the US and globally.

ESSENTIAL FUNCTIONS:

Approximately 75% of the role is focused on IT systems in the lab and 25% on the IT coordinator role.

The role of support for IT systems in the lab consists of:
  • When required and together with line of business and HQ support, design new IT solutions for the lab, support selection of vendor and execute on implementation
  • Promote the use of Lundbeck standards (hardware, software, policies, processes, other) and coach line of business users on their roles and responsibilities
  • Function as a liaison between Seattle/La Jolla sites and the global Corporate IT function
  • Rely on Global Service Desk for incident management and act at first line support for IT incidents related to lab solutions
  • Resolve incidents locally or act as a point of escalation and coordination for service issues requiring on-site intervention by 3rd-party vendors or Corporate IT
  • Willingness to work with lab staff on-site as needed to solve time-sensitive issues, work with staff to help achieve scientific and business goals
  • Perform network patching and power cycle equipment
  • Ensure that all lab IT systems are in good working order and follow the Corporate IT standards
  • Help identify and develop corporate standards for lab solutions


The IT coordinator role consist of:
  • Ensuring compliance with Lundbeck IT standards, Global IT Policy and "Use of IT"
  • Distribute relevant information from Corporate IT to local sites
  • Participate in continuous service improvements for defined processes
  • Assist Corporate IT in tasks that require on-site presence


REQUIRED EDUCATION, EXPERIENCE and SKILLS:
  • 3+ years' IT support experience
  • Knowledge of IT infrastructure (network, server rooms)
  • Strong collaboration and customer focus


PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
  • Accredited Bachelor's Degree
  • 3+ years' IT experience within the pharmaceutical industry or biotech companies
  • Experience supporting laboratory IT systems
  • Experience in a laboratory environment is helpful


TRAVEL
  • Domestic travel up to approximately 10%. International travel may be required.


Why Lundbeck

Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep heritage of discovery and have brought breakthrough therapies to millions of people across the globe. And we're just getting started! Our success is driven by our great people and inclusive culture, which is guided by our beliefs of being Patient-Driven, Courageous, Ambitious, Passionate & Responsible. Are you ready to make an impact, one patient at a time?

Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site .

Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site .

Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify .

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Lundbeck is a global pharmaceutical company specialized in brain diseases. For more than 70 years, we have been at the forefront of neuroscience research. We are tirelessly dedicated to restoring brain health, so every person can be their best.

Millions of people worldwide live with brain diseases, and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement, and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with brain diseases - we call this Progress in Mind.

Read more at www.lundbeck.com/global/about-us/progress-in-mind

Our approximately 5,800 employees in more than 50 countries are engaged in the entire value chain throughout research, development, production, marketing, and sales. Our pipeline consists of several R&D programs, and our products are available in more than 100 countries. We have research centers in Denmark and the US, and our production facilities are located in Denmark, France, and Italy. Lundbeck generated revenue of DKK 17 billion in 2019 (EUR 2.3 billion; USD 2.6 billion).

For additional information, we encourage you to visit our corporate site www.lundbeck.com, and connect with us on Twitter at @Lundbeck and via LinkedIn.